Tidal disconnect Update :
As you are aware, there are 2 types of dropouts :
- Tidal app disconnects from ZS
- Tidal is freezing (but Tidal app remains connected with the ZS)
I made a second hard reset (but WITHOUT upgrading to current firmware this time) and finally, no more disconnects between Tidal and the ZS (so first problem solved). However, I still had Tidal dropouts (I have to enter ‘play’ again as Tidal stops from time to time). I still do not know if 2) is a Tidal issue or a ZS issue (Settings : wired connection, wifi / hotspot / everything off but Tidal, Tidal mode).
Then, after 2 days without loosing the ZS, i had a very bad idea : Update to current firmware (from 2.29.2). Afterwards, disconnects (problem 1) were worse than ever. So clearly, the first problem is with the IFI firmware. I reset the ZS (soft reset this time) to factory settings and did not update the firmware. No more disconnects from ZS. So if you have this problem, reset your ZS to factory settings and do not update to current firmware.
Regarding 2), I made the DNS fix as suggested (Google ‘Tidal playback issue Cambridge’ for details) and it helps a bit. I still have dropouts but a bit less (I think).
FYI the Cambridge procedure is very clear but I had to restart the ZS numerous times before the ZS took it (I just had a red light). YMMV but it was not straightforward in my case.
Hope this can help.
PS : English is not my first language so be indulgent