Although I have not run into this in quite a while I can give this advice...I posted this in Roon forum. Someone suggested I post here...
Recently introduced the Zen Stream into my chain. It seems subjectively better feeding my Auralic Vega G2 DAC using both coax and USB. Wifi and Ethernet both working great. No dropouts using Wifi on my strong Ubiquiti network. The problem is that with USB I get white noise with change of sample rates. Setting Roon to upsample everything resolved the white noise issue, but I prefer to use DAC to upsample everything. I’ve had mixed results upsampling in Roon. It doesn’t sound as good IMO. So, I’ve also been trying the coax connections, and also sounds great, but I seem to have this problem where all of a sudden I lose audio midway through a song. Roon still playing, just no audio. I have to skip to next song in Roon. Also applying a change in the ifi.local settings seems to kickstart things. Happens with both Wifi and Ethernet connections.
For a long time, I have come into the habit of restarting my entire network (for me once a week on Sunday morning) and I do mean entire, from the modem right thru to any switches (anything) in the chain, this has overall improved performance with all my devices.
In terms of the white noise (or any type of noise), this has been around for a bit and seems related to DACs taking a moment to resolve bitrate changes. As an example, I have never personally had this but many with "higher-end" DACS or DDCs have gone thru this.
Best I can say is to contact support for most up to date info on this as they may have had your DAC reported for it previously and have info I may not have here.
Another thing would be to try different USB cables as some may produce better results than others, trying would only tell you if there is any difference if a pattern can be determined.
I also restart my Roon Rock once a week, but that may not be needed for you, I mostly stream Qobuz thru Roon but have heard of this issue more with Tidal.
Hope some of this helps...
Cheers!!
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