iFi audio ZEN Stream - Streaming elevated to a higher plane

Sep 22, 2024 at 10:08 AM Post #6,108 of 6,302
All. Tuzik died.
I started, as always, to suffer with switching network modes (WiFi/LAN), it took a long time to be discovered and not immediately. It restarted when I tried to turn it off WiFi, which turned on again and probably therefore restarted the connection.
I updated the version, rebooted - it became even worse (less often) to connect. Volumio later requested consent to the new terms. Did a reset via Web - and could no longer connect to iFi Zen Stream. Can't boot. I did a reset via a mechanical button several times, waiting up to half an hour... The access point does not turn on.
I took it apart - with difficulty I found a glowing - red-hot point on the board in the area USB port (in the darkness of the case I saw a glow, there was no led-diode there). Apparently from gradual heating (although for a year it was not turned on constantly, but only when in use) and/or The latest update has finished off the device. It's a shame, I played well, but I had to spend time on settings. Didn't turn off WiFi, for connected requires a long time, reset the output from Usb on SPDIF.
Restored the streamer! Reflashed via USB C.
One question that arose earlier and is still relevant: When selecting mode "5" (DLNA only) the streamer does not connect to WEB. Over WiFi. The router sees it and the address is saved, but I can’t log in, and I can't stream from BubblePNP.
 
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Sep 22, 2024 at 10:17 AM Post #6,109 of 6,302
Hi there, I recently picked up a Zen Stream, and while I love the sound, I am experiencing an issue on tidal connect where the first second or so of a song won't play when selecting a song/when a song starts playing on a playlist (gapless playback works fine when listening to a full album outside of selecting the first song). Will also mention that when the song starts, the stream light on the zen stream goes out, and my dac/pre shows no source until the light comes back on the zen stream. Latest firmware on the zen stream, and have already tried a factory reset. Occurs on both AIO and Tidal modes. Unit is hardwired.

Anyone have any suggestions/solutions for this?
 
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Oct 1, 2024 at 8:45 PM Post #6,111 of 6,302
I'm almost ready to give up on using the Zen Stream due to some very frustrating UPnP issues, ex: returned inconsistent DIDL metadata issue(a very basic mistake) > reported.
I'm not a Roon user, and unlike WiiM, you don't seem to have a way to provide quick-fix releases.
Orz
 
Oct 2, 2024 at 2:25 PM Post #6,112 of 6,302
I'm almost ready to give up on using the Zen Stream due to some very frustrating UPnP issues, ex: returned inconsistent DIDL metadata issue(a very basic mistake) > reported.
I'm not a Roon user, and unlike WiiM, you don't seem to have a way to provide quick-fix releases.
Orz
Sorry you are still having issues...

If you have not could you please report your findings to our support folks using this link and opening a ticket...

https://support.ifi-audio.com/

They may have better information for your circumstance, and can also communicate directly with our Factory tech folks to better address the issues you are seeing.

Cheers!!
 
iFi audio Stay updated on iFi audio at their sponsor profile on Head-Fi.
 
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Oct 13, 2024 at 1:55 AM Post #6,113 of 6,302
Sorry you are still having issues...

If you have not could you please report your findings to our support folks using this link and opening a ticket...

https://support.ifi-audio.com/

They may have better information for your circumstance, and can also communicate directly with our Factory tech folks to better address the issues you are seeing.

Cheers!!
Hi,
On September 30th, I reported an issue with inconsistent DIDL metadata (#248230).
Your tech support responded to me quickly, but a precise answer requires confirmation from your development team.
Is your team still on holiday?
I'm still waiting for your team's response.

I discussed this issue with some developers earlier.
They believe this is a bug with the UPnP renderer.
I also spent some time observing packet captures using Wireshark, and I also believe it does.
This bug can cause UPnP players to encounter abnormal states when retrieving DIDL metadata.
(GetPositionInfo/GetMediaInfo/NOTIFY)
Moreover, I believe this bug needs to be fixed as soon as possible.

Thanks
 
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Oct 13, 2024 at 9:48 PM Post #6,114 of 6,302
Hi,
On September 30th, I reported an issue with inconsistent DIDL metadata (#248230).
Your tech support responded to me quickly, but a precise answer requires confirmation from your development team.
Is your team still on holiday?
I'm still waiting for your team's response.

I discussed this issue with some developers earlier.
They believe this is a bug with the UPnP renderer.
I also spent some time observing packet captures using Wireshark, and I also believe it does.
This bug can cause UPnP players to encounter abnormal states when retrieving DIDL metadata.
(GetPositionInfo/GetMediaInfo/NOTIFY)
Moreover, I believe this bug needs to be fixed as soon as possible.

Thanks
I would definitely continue to follow up on this issue I will look at the ticket you mentioned here and try to get you some answers, however this is a deeper tech issue that would be more than I could answer here with my knowledge being less than our tech support could you do for you.

I will try to hasten your ticket inquiry but that is most I can do from here.

Hopefully we can get to the bottom of your request.

Cheers!!
 
iFi audio Stay updated on iFi audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/people/IFi-audio/61558986775162/ https://twitter.com/ifiaudio https://www.instagram.com/ifiaudio/ https://ifi-audio.com/ https://www.youtube.com/@iFiaudiochannel comms@ifi-audio.com
Oct 15, 2024 at 4:34 AM Post #6,116 of 6,302
I want to ask you about your experience with the latest update. Aren't there problems with that? Is it worth updating? I have two updates behind in Ifi. Thank you
Hi Peter19500, in my opinion it is absolutely useful to update to the latest version of the firmware. I have been using the Zen Stream for three years and have never had any major problems with it, but the new firmware has brought a significant progress in terms of stability and speed.
Best regards, Tom
 
Oct 23, 2024 at 8:07 PM Post #6,117 of 6,302
What voltage power supply comes with the Zen Stream in October 2024?
 
Oct 23, 2024 at 10:39 PM Post #6,118 of 6,302
What voltage power supply comes with the Zen Stream in October 2024?
Normally a 9v is included, had always been this way since launch.

The Zen Stream can handle 9-15v power supply range and there are many opinions on which is best scattered through the 2 threads on the ZS.

Personally I have always preferred the iPower X on the Zen Stream and had this in 12v.

Cheers!!
 
iFi audio Stay updated on iFi audio at their sponsor profile on Head-Fi.
 
https://www.facebook.com/people/IFi-audio/61558986775162/ https://twitter.com/ifiaudio https://www.instagram.com/ifiaudio/ https://ifi-audio.com/ https://www.youtube.com/@iFiaudiochannel comms@ifi-audio.com
Oct 25, 2024 at 7:57 AM Post #6,119 of 6,302
Normally a 9v is included, had always been this way since launch.

The Zen Stream can handle 9-15v power supply range and there are many opinions on which is best scattered through the 2 threads on the ZS.

Personally I have always preferred the iPower X on the Zen Stream and had this in 12v.

Cheers!!
I ordered a 15v iPower X from iFi on Amazon for the Zen Stream. Since the Zen One Signature has an iPower 2, I am not certain it needs upgraded.
 
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