iFi audio ZEN DAC - EISA Award Winner 'Best Value DAC 2020-21!
Dec 14, 2020 at 1:00 PM Post #811 of 1,162
Dec 23, 2020 at 11:24 AM Post #812 of 1,162
Anyone else dealing with Tidal MQA cutting off at the beginning of tracks? it’s so annoying when playing gapless albums. I am on 5.3C firmware and can replicate it with either Mac OS, iPad or iPhone.
 
Dec 24, 2020 at 8:46 AM Post #813 of 1,162
Anyone else dealing with Tidal MQA cutting off at the beginning of tracks? it’s so annoying when playing gapless albums. I am on 5.3C firmware and can replicate it with either Mac OS, iPad or iPhone.
Got my unit delivered today and got the same issue with MQA cutting off at the beginning. That's both playing an individual track or anything gapless like yourself. That happened on both the firmware from out the box and on the 5.3c update. I can deal with it but it's annoying when I'm expecting a seamless transition and it's slightly jarring.

On the off chance it was a headphone issue, I swapped to my X2's from the HE-400i 2020 but issue persisted. Not that I expected different results mind. This on my desktop though, not yet tried on my iPhone but I'd expect to get the same result as yourself.
 
Dec 31, 2020 at 1:05 AM Post #816 of 1,162
Jan 3, 2021 at 2:55 PM Post #817 of 1,162
I have just received my unit today.
It's all connected and working with MQA on tidal desktop app.
Why is it chopping off the beginning of every MQA track I listen too?
Its like a gap at the start of everything

Gary
 
Last edited:
Jan 4, 2021 at 1:54 AM Post #818 of 1,162
I have just received my unit today.
It's all connected and working with MQA on tidal desktop app.
Why is it chopping off the beginning of every MQA track I listen too?
Its like a gap at the start of everything

Gary

sucks especially with gapless records. This has seemingly been ignored in this thread
 
Jan 4, 2021 at 5:04 AM Post #819 of 1,162
I remember I had this issue with a previous IFI Dac
but a firmware update fixed it,
If this is not the case, it will go back to Amazon
 
Jan 4, 2021 at 5:19 AM Post #820 of 1,162
I have raised a ticket with IFI support, how has this not been highlighted in all
the Mega reviews it has had?
Very Poor
 
Jan 4, 2021 at 6:44 AM Post #821 of 1,162
I'm going to take a look at these "cutting off" issue today and report back if I can same day. I do remember this happening "If" I remember correctly it was on format changes.
For Instance 1st song is 96 next song is 192, I think that's when it occurs.

Also I believe this only applies to MQA and not to High rez sources, Tidal vs. Qobuz as an example.

I do not remember it being an issue with gapless albums, Roger Waters, Pink Floyd as an example. If someone would like to tell me what your using for playback and source where the issue occurs consistently I will try to check it if possible.

Be aware I believe this also occurs with my SMSL M500, Only on MQA and a considerably higher priced DAC.
 
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Jan 4, 2021 at 7:16 AM Post #822 of 1,162
I'm going to take a look at these "cutting off" issue today and report back if I can same day. I do remember this happening "If" I remember correctly it was on format changes.
For Instance 1st song is 96 next song is 192, I think that's when it occurs.

Also I believe this only applies to MQA and not to High rez sources, Tidal vs. Qobuz as an example.

I do not remember it being an issue with gapless albums, Roger Waters, Pink Floyd as an example. If someone would like to tell me what your using for playback and source where the issue occurs consistently I will try to check it if possible.

Be aware I believe this also occurs with my SMSL M500, Only on MQA and a considerably higher priced DAC.
Hi,
It happens on MQA tidal on pc. LG V30 and OnePlus 8 pro using UAPP.
It makes no difference what the bit rate is.

Gary
 
Jan 4, 2021 at 7:28 AM Post #823 of 1,162
Hi,
It happens on MQA tidal on pc. LG V30 and OnePlus 8 pro using UAPP.
It makes no difference what the bit rate is.

Gary
Hey Gary, in regards to the PC are you using the Tidal App or something else, Just making sure your not using Roon or Audirvana. I am a Roon convert so that's why I'm asking I wanna duplicate as closely as possible.

Just to be clear for any one else posting setup, I'm a Mac user and don't think I ever used my phone for any streaming besides Spotify connect or Roon remote, lol...
 
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Jan 4, 2021 at 7:40 AM Post #824 of 1,162
Hey Gary, in regards to the PC are you using the Tidal App or something else, Just making sure your not using Roon or Audirvana. I am a Roon convert so that's why I'm asking I wanna duplicate as closely as possible.

Just to be clear for any one else posting setup, I'm a Mac user and don't think I ever used my phone for any streaming besides Spotify connect or Roon remote, lol...

Hello,

I confirm getting audio cut offs using these conditions:

For instance let's take K.G. by King Gizzard & The Lizard Wizard, which is in Tidal Masters and the entire record is gapless.

Mac OS (Big Sur)
  • Streaming of any Masters/MQA track or record using Tidal App
  • Exclusive Mode, confirmed as having purple LED on Zen DAC
Similar case with iPad Pro and iPhone, when listening to Tidal Masters, audio cuts off.

The only fix is to revert to "HIFI" instead of masters. But kinda defeats the purpose of it being marketed as an MQA dac right?
 
Jan 4, 2021 at 7:52 AM Post #825 of 1,162
Hello,

I confirm getting audio cut offs using these conditions:

For instance let's take K.G. by King Gizzard & The Lizard Wizard, which is in Tidal Masters and the entire record is gapless.

Mac OS (Big Sur)
  • Streaming of any Masters/MQA track or record using Tidal App
  • Exclusive Mode, confirmed as having purple LED on Zen DAC
Similar case with iPad Pro and iPhone, when listening to Tidal Masters, audio cuts off.

The only fix is to revert to "HIFI" instead of masters. But kinda defeats the purpose of it being marketed as an MQA dac right?
oh Trust me I'm not saying you guys are wrong, I'm just trying to go back and see for myself what's happening. Also to refresh my memory, although this is sort of reminding me this issue may have been why I switched to Qobuz, I only recently started my Tidal script back up as I needed it for testing of some dac's.

Thanks for the link!
 
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