It's not necessarily uncommon, rather our way of getting you in our system ahead of time so our STS can help you out if there is an issue.
Even then, we'll still help ya if it's something on your system that needs to be adjusted!
Thanks, but since I figured it wasn't an uncommon issue, I figured I would post here to see what kinds of adjustments I could easily make without going through the support system. It's eye-opening to me that suggestions haven't been made by you, the official iFi account or anyone else. I realize Tidal streaming is probably the dominant mode of operation as far as MQA but I really want to get local playback to work as well.