iFi audio NEO iDSD - The wave is here! : TOUR Info (Post 175 Page 12)
Apr 6, 2021 at 10:15 PM Post #721 of 732

sbelter

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It's not necessarily uncommon, rather our way of getting you in our system ahead of time so our STS can help you out if there is an issue.

Even then, we'll still help ya if it's something on your system that needs to be adjusted!

Thanks, but since I figured it wasn't an uncommon issue, I figured I would post here to see what kinds of adjustments I could easily make without going through the support system. It's eye-opening to me that suggestions haven't been made by you, the official iFi account or anyone else. I realize Tidal streaming is probably the dominant mode of operation as far as MQA but I really want to get local playback to work as well.
 
Apr 6, 2021 at 11:22 PM Post #722 of 732

sbelter

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On another note, anyone know when these alternative digital filters will be available? I've only seen the 1.35 and 1.32 firmware posted.

Extensive jitter-eradication technologies are applied to the digital stage, including iFi’s GMT (Global Master Timing) femto-precision clock and intelligent memory buffer. The NEO iDSD also comes with iFi’s GTO (Gibbs Transient Optimised) digital filter installed; alternative digital filters can be loaded as firmware updates if preferred.
 
Apr 7, 2021 at 5:09 AM Post #723 of 732
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It's eye-opening to me that suggestions haven't been made by you, the official iFi account or anyone else.

Although @Sebastien Chiu and me do our best to help everyone in need of assistance, our STS line is the suggested go-to place for a reason. Girls and guys who handle support tickets have seen dozens of issues both me or Seb haven't, and they work closely with our R&D. That's why anyone able to sort you out among our staff is our STS :)

On another note, anyone know when these alternative digital filters will be available? I've only seen the 1.35 and 1.32 firmware posted.

For now the GTO is the only one we have :)
 
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Apr 8, 2021 at 2:14 AM Post #724 of 732

Virtu Fortuna

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Here's my review of the NEO iDSD:

https://www.headfonia.com/ifi-audio-neo-idsd-review/

1617862338843.png
 
Apr 14, 2021 at 11:01 PM Post #726 of 732

jplatypus

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Although @Sebastien Chiu and me do our best to help everyone in need of assistance, our STS line is the suggested go-to place for a reason. Girls and guys who handle support tickets have seen dozens of issues both me or Seb haven't, and they work closely with our R&D. That's why anyone able to sort you out among our staff is our STS :)



For now the GTO is the only one we have :)
Please please please get rid of needing the GTO filter for the Neo. The GTO filter introduces noise issues. This should be optional like it is for the Diablo and your other products. Please create a bit perfect option.
 
Apr 15, 2021 at 1:05 PM Post #727 of 732
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Please please please get rid of needing the GTO filter for the Neo. The GTO filter introduces noise issues. This should be optional like it is for the Diablo and your other products. Please create a bit perfect option.

Suffice to say, we're aware that many people would like that :)
 
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Apr 16, 2021 at 9:58 AM Post #728 of 732

BattousaiX26

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Anyone experience playback cutting when playing MQA files? this happened both on mqa files stored locally on my pc and mqa playback on tidal.
 
Apr 18, 2021 at 4:01 PM Post #729 of 732
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Anyone experience playback cutting when playing MQA files? this happened both on mqa files stored locally on my pc and mqa playback on tidal.

Can you describe when during playbac this occurs?
 
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Apr 19, 2021 at 9:41 AM Post #730 of 732

BattousaiX26

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Can you describe when during playbac this occurs?
Hi sorry I have sorted this out. I used my motherboards dac up and added voltage and that resolves my problem.
 
Apr 19, 2021 at 10:32 AM Post #731 of 732

Sebastien Chiu

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Hi sorry I have sorted this out. I used my motherboards dac up and added voltage and that resolves my problem.

Thanks for the heads-up and for letting us know!
 
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