[Convolver]

crap happens. I bought an Astell&Kern Kann Cube and SR15 in part because they announced In October 2018 that Roon support was coming before the end of the year. It’s nearly 3 years later and they still don’t have it. Complaing about it and attacking a company’s ethics isn’t going to make the functionality magically appear. Sometimes things don’t go according to plan. If they made a habit of over promising and under delivering they wouldn’t be in business and they know it. It’s not like they are intentionally swindling people.

I never used the word "swindle" and should not have questioned their honesty. I continue as a customer.

-But I did explain that promised functionality was also missing from the previous product I bought (until firmware was updated), and I feel the need to remind somebody when I see stuff like iEMatch 4.4 dangled after all this time.

 

[flyte3333]

Hi @iFi audio

I have the release notes of the 2 firmwares attached below, side by side.

Both says "cons" = no DSD512/PCM768k

So there is no firmware that does DSD512/PCM768k ?

 

[Sebastien Chiu]

It is magnanimous of you to "gladly inform" us if a feature promoted in your initial marketing materials is actually implemented some day!

OTOH, you say "we hear you" about functionality that wasn't promised when I bought mine. How about some honesty in your business practices?

It is so magnanimous of you to "gladly inform" us if a feature promoted in your marketing materials is actually implemented some day!

OTOH, you say "we hear you" about functionality that wasn't promised when I bought mine. [EDIT]

The false marketing claim was well-documented earlier (February/March) in this thread. They kind of acknowledged, but have never apologized for, the mistake; choosing instead to do this little song-and-dance pretending that they never presented MQA through SPDIF as a finished feature, and changing the subject. Maybe now they will finally fess up.

I didn't send it back because I had the same experience with my iDSD Black Label after iFI told me at a trade show that it would decode MQA. I bought it, it didn't; but after a few months they posted a firmware update that enabled MQA rendering. I've been hoping since February that they would make good on this product as well.

So when they start hinting that a desired new feature could be on the way, I get annoyed again about one they promised as complete eight months ago.

False MQA claim from the very first post in this thread.

I never used the word "swindle" and should not have questioned their honesty. I continue as a customer.

-But I did explain that promised functionality was also missing from the previous product I bought (until firmware was updated), and I feel the need to remind somebody when I see stuff like iEMatch 4.4 dangled after all this time.

I apologize for any feelings we may have hurt not providing this feature at launch. Talking like this on our thread will not speed up the process at all.

We didn't necessarily hint or confirm that it was on the way, rather it was being looked into, and worked on, and if there areupdates we will drop them here.

The same goes for 4.4 IEMatch. We are legally not able to say more than we have been no matter how much we would like to talk about everything.

The team @iFi audio and I are unfortunately can not say anything more than "we hear you" because we genuinely do.

Rob and I always forward your requests, thoughts, and bugs that need to be fixed to our team members around the world that are responsible for those relevant areas. We are not the ones that can make things materialize out of thin air and we hope you understand that - we are a community team.

Thanks for continuously supporting us (even with our occasional shortcomings) and using our products!

Hi @iFi audio

I have the release notes of the 2 firmwares attached below, side by side.

Both says "cons" = no DSD512/PCM768k

So there is no firmware that does DSD512/PCM768k ?

I believe 7.2 is the firmware you are looking for!

 

[Convolver]

I apologize for any feelings we may have hurt not providing this feature at launch. Talking like this on our thread will not speed up the process at all.

We didn't necessarily hint or confirm that it was on the way, rather it was being looked into, and worked on, and if there areupdates we will drop them here.

Thank you Sebastien Chiu.

Now I have an apology, acknowledgement that MQA via SPDIF was promoted from Day 1, and confirmation that it is still being worked on.

Pretending that it was never offered for sale with this nonexistent feature instead of "talking like this" didn't seem to be a great option for speeding things up, either.

 

[Bob Parish]

I believe 7.2 is the firmware you are looking for!

Where may I download 7.2 firmware?

 

[Bob Parish]

Both says "cons" = no DSD512/PCM768k

So there is no firmware that does DSD512/PCM768k ?

I tested a few months ago and both of them do DSD512/PCM768k with Windows and ASIO driver, but I use with tMac OS X hat supports only DSD256/PCM768k! There is a previous post of mine saying about this test...

 

[CH23]

I tested a few months ago and both of them do DSD512/PCM768k with Windows and ASIO driver, but I use with tMac OS X hat supports only DSD256/PCM768k! There is a previous post of mine saying about this test...

the mac thingie seems to be a mac os limitation, not the diablo, as the internet says the same thing about basically any and all software and hardware connected to macs.

As for the firmware: https://ifi-audio.com/wp-content/uploads/2021/05/iFi-7.2b-firmware-DSD512.zip
Basically all iFi devices use 1 of 2 different XMOS chips, meaning the firmware is build for either the XMOS xu216, or the xu208.

Where can I find a DSD512 testfile? I'm interested to see how my linux machine handles them.

 

[flyte3333]

I believe 7.2 is the firmware you are looking for!

But I followed the links on iFi 'Download Hub' for Diablo and 7.0 and 7.0c is where I ended up.

Can you please check that and add 7.2 to your website?

Here is the Download Hub:

https://ifi-audio.com/download-hub/

 

[edisonwu]

Hi there, I can't get a green or blue light (always in magenta) on my Diablo with Tidal iOS app playing MQA content. Does anyone know how to let it bypass software unfolding? Thanks

 

[CANiSLAYu]

Can’t bypass when using the Tidal app on iOS. It’ll always do the first unfold in software.

 

[edisonwu]

Can’t bypass when using the Tidal app on iOS. It’ll always do the first unfold in software.

THANKS!

 

[Soundizer]

Exactly this!

Dear Sebastien - Super iFi Evangelistic Champion and Ambassador,

If the application is headphone only listening is the Diablo considered better then the desktop Neo for Sound Quality?
Assume - No Bluetooth required or Speaker connection.

 

[marcus2704]

I received my Diablo a little while ago and I headed over to the IFI downloads page, entered my serial and obtained the listed firmware. Ran the tool, but here is my mistake - my device was on 7.2 and the one I got from the website took it back to 7.0. I then saw the link above, installed iFi - 7.2b firmware. Is this newer than the 7.2 release, and if not, where can I download the 7.2 firmware from please?

 

[CH23]

I received my Diablo a little while ago and I headed over to the IFI downloads page, entered my serial and obtained the listed firmware. Ran the tool, but here is my mistake - my device was on 7.2 and the one I got from the website took it back to 7.0. I then saw the link above, installed iFi - 7.2b firmware. Is this newer than the 7.2 release, and if not, where can I download the 7.2 firmware from please?

Just for you, and many others, I have compiled a list of the current available iFi devices and which firmwares they use, based on serial numbers:

device name	serial number	XMOS chip	firmware version
Hip-DAC	5401000001	XU208	5.x
	5404000001	XU216	7.x
Diablo	2013000001	XU216	7.x
Micro iDAC2	2022000001	XU208	5.x
Micro iDSD	2011000001	XU208	5.x
Micro iDSD Black Label	2012000001	XU208	5.x
Micro iDSD Signature	2014000001	XU208	5.x
	2014001021 and up	XU216	7.x
Nano iDSD	1011000001	XU208	5.x
Nano iDSD Black Label	1013000001	XU208	5.x
Nano iDSD LE	1012000001	XU208	5.x
Nano iOne	1021000001	XU208	5.x
Retro Stereo 50	XXXXXXXXXX	XU208	5.x
xDSD	1501000001	XU208	5.x
ZEN DAC	5301000001	XU208	5.x
	5304000001	XU216	7.x
ZEN DAC Signature	5502000001	XU208	5.x
ZEN DAC V2	5307000001	XU216	7.x
iDSD Neo	6001000001	XU216	1.35 (Neo only!)
	6002000001	XU216	3.18 (Neo only!)
iDSD Pro	0000000001	XU216	2.x (Pro only!)

Looking at https://ifi-audio.com/download-hub/ it seems that the Hip-DAC section has the most complete list of firmwares for both chipsets. This means you can find v7.2 there. You can just copy the above serial number and it'll show you the goods.

As I said before, I can not guarantee any v7.x firmware will work with the Diablo, since there might be internal differences in the way the XMOS chip interacts with the different devices PCBs.

 

[Bob Parish]

Where can I find a DSD512 testfile? I'm interested to see how my linux machine handles them.

Which kind of music would you like to test?