From the way you describe things, it is not clear to me what exactly happened. I hope in your ticket to iFi customer service, you will explain things in a detailed and crystal clear manner. Failing to do so will only result in weeks of delays, as they will struggle to understand what exactly happened.
What happened here is that you've tried a firmware update on Android, without having firstly installed the latest GAIA App, a prerequisite for a successful firmware update. You are absolutely right that iFi Audio should have a proper App, offering OTA updates and also warnings about possible incompatibilities. I also believe that @iFi audio should notify us here about any firmware updates, providing detailed, step-by-step instructions on how to update, in the same post.
Good luck and I sincerely hope you won't have to send your GO Pod back to iFi Audio to unblock it.
1. I used the Gaia app to update the firmware.
2. It appears to have worked, but the left hook then went into factory reset mode. It could not be reset. The right hook continued to function.
3. I later updated the Gaia app, paired with the right hook, and hit the reset config button.
4. This appears to have reset both, as I was then able to get either the left or right to pair and play music one at a time, but not both together.
5. My next step will be to try and update the firmware one hook at time and see if that works.
In the meantime, I will use my new HB1, which is a sonic improvement, though less convenient.
1. I used the Gaia app to update the firmware.
2. It appears to have worked, but the left hook then went into factory reset mode. It could not be reset. The right hook continued to function.
3. I later updated the Gaia app, paired with the right hook, and hit the reset config button.
4. This appears to have reset both, as I was then able to get either the left or right to pair and play music one at a time, but not both together.
5. My next step will be to try and update the firmware one hook at time and see if that works.
In the meantime, I will use my new HB1, which is a sonic improvement, though less convenient.
Well, gaia is not even giving me the option to update the firmware. Perhaps as a result of only one hook connecting? So there goes that. This is so irritating.
Well, gaia is not even giving me the option to update the firmware. Perhaps as a result of only one hook connecting? So there goes that. This is so irritating.
Okay, I think I understand what is happening, you cannot see those options because only one Pod is paired.
I've just tested this, I took just one Pod out of the case and immediately it paired with my phone. In screenshot 1 you can see the available option in GAIA App.
In screenshot 2 you can see the available options when both Pods are paired.
Hope you won't have to wait long for the factory reset needed performed in the factory.
Couldn't do it. They turn off after 5 minutes to save battery. I'd have to leave them out for week and keeping touching home to keep them on. Tried for a day. Was super annoying.
It actually didn't require it. I downloaded it from the ifi site into gaia. At no point did any issue or non compatibility get flagged. It updated and then sometime between 30 seconds and 60 seconds after it completed the update, the music shut back off on my left earhook and it started flashing red and green. There is zero way I would have known I had to update the gaia app in order to update the firmware.
I got exactly the same problem after uodated to v1.5.4. I got my go pod updated and both units could played muaic briefly. Then the right side shut down amd kept flashing green and red repeatedly. my units are sent back to rhe dealer for repair and they advised need to send to manufacturer to see what's wrong. I guessed it has something go do with the uodating process too.
I got exactly the same problem after uodated yo v1.5.4. I got it updated and both units could played muaic briefly. The. The right side shut down amd kept flash green and red repeatedly. my units are sent back to rhe dealer for repair and they advised need to send to manufacturer to see what's wrong. I guessed it has something go do with the uodating process too.
Is the the shure tws option have low volume still? Last I heard the max volume was still too low and the experience was horrible for some iems. The fiio utws5 for example, was way louder
Will the Chopin fit the 2 pin connector?
I have the fiio utws5 and the 2 pin connector will not fit (it's circular and won't penetrate flush vs rectangular to sit deep and flush)
Is the the shure tws option have low volume still? Last I heard the max volume was still too low and the experience was horrible for some iems. The fiio utws5 for example, was way louder
For the Z1R I find it a tad low. For the Volür though, it's great. And I like my music loud.
There are different settings in the Shure app for different Shure IEMs that have different output power. But for any hard to drive IEM it might not be enough.
If Shure would just make a TW3 but designed to be universal rather than just for their IEM, it would be perfect.
I think it's probably such a small part of their lineup that is the least of their priorities.
We need fiio, iFi or another smaller company to do this product type justice. Nobody's there yet.
Couldn't do it. They turn off after 5 minutes to save battery. I'd have to leave them out for week and keeping touching home to keep them on. Tried for a day. Was super annoying.
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