[wolfen68]

I just purchased one of these and it will not stay connected to my iPhone XR nor my wife's iPhone 11 Pro. I got it specifically to use with headphones on the walk to work, so this is a real bummer.

This occurs when either phone is at full charge?

 

[Kristofa]

This occurs when either phone is at full charge?

Yes

 

[wolfen68]

As a reasonable troubleshooting step, it couldn't hurt to upgrade the firmware (if you haven't already).

 

[Mr BubbaHyde]

Also, please contact our support by starting a ticket here...

https://support.ifi-audio.com/

If the minds here can't offer you a solution at least you have a ticket in to get help!

Cheers!!

 

[Kristofa]

As a reasonable troubleshooting step, it couldn't hurt to upgrade the firmware (if you haven't already).

Thanks Wolfen. I updated the firmware and now the MQA dot is magenta, so that is a start? But unfortunately it will not connect to my iPhone for more than a second or two (if at all). I will open a support ticket as soon as I can.

 

[FooFighter]

Thanks Wolfen. I updated the firmware and now the MQA dot is magenta, so that is a start? But unfortunately it will not connect to my iPhone for more than a second or two (if at all). I will open a support ticket as soon as I can.

Have you tested USB-C rather than lightning with another source?

 

[Kristofa]

Have you tested USB-C rather than lightning with another source?

Yes, the USB-C works connected to my MacBook Air. Neither iPhones work.

Reading through Head-Fi reveals this has been an issue for over a year now with iPhones. I really wish I would have known that as I wouldn’t have went with dongle DAC compatible with the iPhone.

 

[FooFighter]

Yes, the USB-C works connected to my MacBook Air. Neither iPhones work.

Reading through Head-Fi reveals this has been an issue for over a year now with iPhones. I really wish I would have known that as I wouldn’t have went with dongle DAC compatible with the iPhone.

Hmm, my iPhones work fine regarding connection but... honestly I have to tell you no source powered Dongle I tried so far (L&P W2 or Go Bar) sounded as good out of IPhones compared to USB-C sources.
I realize it each time I connect Go Bar to my IPad Air M1 or Android Phone that the presentation is more dynamic and detailed like a veil is lifted.
Iphone 13 Pro and 11 Pro sound more relaxed and somehow veiled.
Depending on the IEM / headphone, recording that more mellow presentation can be suitable for some people but I started avoiding lightning connections for that reason alone.
My explanation is the different USB specifications for lightning vs usb c where USB C might provide more juice for the Dongle.
Maybe that'll change as soon as new IPhone models will feature USB-C soon...

For battery powered DAPs it's a different story as any iPhone will provide a bit perfect connection for sound only and work like a charm without disadvantages (imho)

 

[Kristofa]

Hmm, my iPhones work fine regarding connection but... honestly I have to tell you no source powered Dongle I tried so far (L&P W2 or Go Bar) sounded as good out of IPhones compared to USB-C sources.
I realize it each time I connect Go Bar to my IPad Air M1 or Android Phone that the presentation is more dynamic and detailed like a veil is lifted.
Iphone 13 Pro and 11 Pro sound more relaxed and somehow veiled.
Depending on the IEM / headphone, recording that more mellow presentation can be suitable for some people but I started avoiding lightning connections for that reason alone.
My explanation is the different USB specifications for lightning vs usb c where USB C might provide more juice for the Dongle.
Maybe that'll change as soon as new IPhone models will feature USB-C soon...

For battery powered DAPs it's a different story as any iPhone will provide a bit perfect connection for sound only and work like a charm without disadvantages (imho)

I am glad it works with your iPhone. I take back my comment that the DAC doesn’t work with iPhones. I supposed I assumed that if the lightning connector is included then it would work with lightning devices. I want a DAC to use with my current headphones on my daily walk commute. My iPhone runs Roon ARC and I use a simple Belkin and/or Anker dongle but decided to up the gain by investing in a balanced DAC and purchased a nice 4.4mm cable to match. Now it is a lot of sunk cost with nowhere to currently go. I am a bit weary about troubleshooting this issue when it seems to have been an issue for more than a year with (some) iPhone models. My return window is likely shorter than rolling the dice each time a cable is sent out, etc. not sure yet, as I am still in the remorse stage of this purchase.

 

[FooFighter]

I am glad it works with your iPhone. I take back my comment that the DAC doesn’t work with iPhones. I supposed I assumed that if the lightning connector is included then it would work with lightning devices. I want a DAC to use with my current headphones on my daily walk commute. My iPhone runs Roon ARC and I use a simple Belkin and/or Anker dongle but decided to up the gain by investing in a balanced DAC and purchased a nice 4.4mm cable to match. Now it is a lot of sunk cost with nowhere to currently go. I am a bit weary about troubleshooting this issue when it seems to have been an issue for more than a year with (some) iPhone models. My return window is likely shorter than rolling the dice each time a cable is sent out, etc. not sure yet, as I am still in the remorse stage of this purchase.

What is your headphone you want to use on the go?

 

[Kristofa]

What is your headphone you want to use on the go?

Meze Liric. The Belkin and Anker are okay but but could use more gain for added volume and depth. I hoped this would take care of that. I am not looking for a sonic solution to rival my home and office stacks, but reliability is key here.

 

[FooFighter]

Meze Liric. The Belkin and Anker are okay but but could use more gain for added volume and depth. I hoped this would take care of that. I am not looking for a sonic solution to rival my home and office stacks, but reliability is key here.

Ok
Go Bar has a very powerful Amp (for a Dongle) and SQ wise I find it one of the best on the market (especially the Gold version), that's not the bottleneck for you.
How portable do you want to be?
Is a Dongle a must or is the size of an Ifi Gryphon also suitable for you?

 

[WarHead75]

Hey guys, do you find the iFi Gold Bar to be revealing/uncolored of the headphones being used? My Focal Clear is very metallic off it and a bit fatiguing vs on the smooth sounding Mojo.

 

[FooFighter]

Hey guys, do you find the iFi Gold Bar to be revealing/uncolored of the headphones being used? My Focal Clear is very metallic off it and a bit fatiguing vs on the smooth sounding Mojo.

Mojo2 or 1?

 

[WarHead75]

Mojo2 or 1?

To me Mojo 1 as I don’t have the 2. The Gold Bar is very detailed but also analytical with a small bass boost. I want to know if it’s normal running this on an iPhone. From my memory when I sold my Galaxy S21 Ultra, the bar sounded a little bit fuller and warmer.