[kkennally]

[size=medium]How much money do you need to spend to get a product that does not have blatant physical flaws? [/size]
[size=medium]I was disappointed on my first pair of cans that I spent $300.00 on so I decided to spend $700.00 and I am still not there yet.[/size]
[size=medium]Should I just except defeat?[/size]
[size=medium][/size]
[size=medium][/size]

 

[jasonb]

tell them you want exchange for a pair that looks better physically. that would bother me as well.

 

[Aizura]

Well, if you want a cosmetically flawless product you should avoid Grado at all times. Their QC is horrible (if they even have one?!)
They would be out of business decades ago if they didn't sound so damn good.
I'm hunting for a used RS1, but only because that way I actually get so see the cosmetic condition before I buy it! Grado seriously needs to improve their QC if they wanna stay in business in the future. If you ask your customers pay so much money for an already overpriced product, at least make sure it 100% perfect!
 

 

[kkennally]

[size=medium]Is it possible to change out the wood on one end? I may contact Grado and show them the  picture but I do not want to be without my phones for 2 weeks.[/size]
[size=medium]The wood is supposed to be admired so you would think that they could put a little effort in that area. [/size]

 

[swbf2cheater]

I wish I had a few million to blow on creating my own headphones company.  I'd but everyone else out of business 

 

[Jimmyz]

That is terrible. I am sorry man. My HiFIMAN HE-6 has 2 nicks on them, but Miss T. was nice enought to replace them for me. Just gotta wait.

 

[xnor]

Quote:

Well, if you want a cosmetically flawless product you should avoid Grado at all times. Their QC is horrible (if they even have one?!)
They would be out of business decades ago if they didn't sound so damn good.
I'm hunting for a used RS1, but only because that way I actually get so see the cosmetic condition before I buy it! Grado seriously needs to improve their QC if they wanna stay in business in the future. If you ask your customers pay so much money for an already overpriced product, at least make sure it 100% perfect!
 

This. 

 

[cowjuan]

Quote:

Well, if you want a cosmetically flawless product you should avoid Grado at all times. Their QC is horrible (if they even have one?!)
They would be out of business decades ago if they didn't sound so damn good.
I'm hunting for a used RS1, but only because that way I actually get so see the cosmetic condition before I buy it! Grado seriously needs to improve their QC if they wanna stay in business in the future. If you ask your customers pay so much money for an already overpriced product, at least make sure it 100% perfect!
 

x2

 

[cowjuan]

i'm sure they would exchange a pair of rs-1s rather than "fix" the one you already have. plus, the warranty covers manufacturing flaws, and that clearly is one. ps, which pair of $300 cans were you also unfortunate with?

 

[kkennally]

SR325is I got the new "chrome" version that also had problems with the left driver.

 

[kkennally]

UPDATE:
Grado has sent an email to me requesting me to send them back.
I consider this a good sign....

 

[xnor]

Refund?

 

[classakg]

Quote:

UPDATE:
Grado has sent an email to me requesting me to send them back.
I consider this a good sign....

Great, i hope you get your headphones in mint condition this time. 
Otherwise...do what aizura said before, avoid grado...

 

[wallace]

For that money they should be perfect.I have spent £450 on grados and have not worried about taking a hacksaw to them when needed.
If you want physical perfection you'd best go for senns,they will be fine as long as you don't actually listen to them.

 

[majestic12]

You could always paint it like that Barney set...

   Imperfections can definitely be a pain though.