[akash neagi]

Hi, My X7 Mark II somehow lost access to Google Play app. I pressed something too many times and it disabled the Google Play and Google services. Then things got a bit hosed with the unit so I performed a Factory reset. I had the latest firmware, software on the unit whatever it was. I have used the firmware upgrade tool to burn on firmware version 1.0.3 and then update to 1.1.0 but ever since i disables google services i can't turn on the wifi on the device. I need immidate help, i spent a lot of money on this and i cant use it anymore, i have only had it for a few days now. Help would be much appreciated Im so sad hahaha i used the upgrade tool here http://fiio.me/forum.php?mod=viewthread&tid=41890&extra= I also posed on the fiio forum http://fiio.me/forum.php?mod=viewthread&tid=46724&extra= God bless you if you can help me Thank you in advance

 

[chef8489]

Factory data reset then reflash firmware seems like it would work.

 

[akash neagi]

Factory data reset then reflash firmware seems like it would work.

ive done it few times now but it doesnt seem to do the job, unless im reflashing it wrong

 

[chef8489]

When you do factory reset does it work before you update? Don't use the new rom to do a factory reset just use built in software

Does it not do Ota updates?

 

[akash neagi]

so ive tried to factory reset both before updating, and after, ive factory reset on verssion 1.0.3 and also on 1.1.0, only way to update is by downloading it to my pc and then transferring the file locally to the player because wifi wont turn on

 

[akash neagi]

When you do factory reset does it work before you update? Don't use the new rom to do a factory reset just use built in software

Does it not do Ota updates?

so ive tried to factory reset both before updating, and after, ive factory reset on verssion 1.0.3 and also on 1.1.0, only way to update is by downloading it to my pc and then transferring the file locally to the player because wifi wont turn on

 

[chef8489]

You should be able to data factory reset without downloaded versions. Go into settings then factory reset.

 

[akash neagi]

You should be able to data factory reset without downloaded versions. Go into settings then factory reset.

yeah so ive been doing that, sorry if i havent been able to communicate it right. i factory reser data from the settings, but that really doesnt do anything, at least it doesnt change the wifi issue, ive also gone into the apps page in settings and cleared the cache and data, doesnt make a difference

 

[chef8489]

So in settings what's under wifi?

 

[akash neagi]

So in settings what's under wifi?

when i go into wifi, only thing that it allows me to do is try to switch the toggle from off to on, but when i go to do that it just stays dim and doesnt turn on, ill try and take a picture and upload it, im just doing a factory reset again

 

[chef8489]

If you can record a video it would help

 

[akash neagi]

If you can record a video it would help

after this when i press the toggle it shifts to the following state and stays there until i leave the page, then it just reverts back to the off position

this is in the advanced wifi setting, its stopped showing the mac address

and this is the about device page in the settings, the device name is what i pressed too many times and got google services uninstalled

 

[akash neagi]

If you can record a video it would help

sorry i wasnt able to take a video, im not really sure how to upload it here

 

[chef8489]

Is google play there? What about downloading an app of Google play and Google services then side load it through pc

 

[akash neagi]

Is google play there? What about downloading an app of Google play and Google services then side load it through pc

google play is there, i can try and download the apk and side load and see if it makes any difference, ill look online for the apk now, if you know where to find it that would be a great help, also thank you so much for trying to help me