Panelhead
New Head-Fier
- Joined
- Oct 13, 2009
- Posts
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- 11
I guess I still have v1.5 firmware. My unit shows 2.0 Main. I need to look at my windows laptop to see what the firmware is downloaded on it. I use with a Mac.
Firmware and driver updates always (not all) solve issues.
-Go to lhlabs.com support and sign up
-Issue a ticket and present them your unit's s/n (number sticker bottom of unit)
-play other stuff, forget what you did, but do check from time to time...
Thanks for your sharing. I have opened a ticket 3 days ago but not yet received the respond.
Please detail for me what is the unit's s/n? Is it the figures written in a piece of paper sticked on the bottom of DAC? when i opened the ticket i do not provide such s/n (since it is not required). My ticket therefore may not be valid?
Thanks for you help again.
Thanks for your sharing. I have opened a ticket 3 days ago but not yet received the respond.
Please detail for me what is the unit's s/n? Is it the figures written in a piece of paper sticked on the bottom of DAC? when i opened the ticket i do not provide such s/n (since it is not required). My ticket therefore may not be valid?
Thanks for you help again.
Updated my Infinity to firmware version 2V0 and all my connection woes have gone away! Now works as I would expect it to. Did have to wait 21 days for support to respond to my ticket, but all sorted now.
Wish I'd spotted this firmware when it came out months ago. I'm still on LH Labs mailing list, so why can't they let owners know?
Updated my Infinity to firmware version 2V0 and all my connection woes have gone away! Now works as I would expect it to. Did have to wait 21 days for support to respond to my ticket, but all sorted now.
Wish I'd spotted this firmware when it came out months ago. I'm still on LH Labs mailing list, so why can't they let owners know?
I think they initially provided it out when they were unofficially supporting or testing with DSD256 and gave a chance to all the X and Infinity owners? I don't know but it's not months, I've had 2.0 since 10/23/2015.
Yes the Pulse's s/n is on that paper sticker on the bottom of the unit.
You can put a follow-up note on your ticket with the s/n, it is needed according to LH Labs.
Over a week from the date of my ticket and still wait respond from LH;(
I just had to do a fresh WIN10 install on my laptop the Infinity connects through. I could not get version 3.26 of their Windows driver to be recognize between the laptop and the Infinity. Could I ask what driver is being used with the Infinity and Windows 10