Pretty cool looking, can't wait to get mine, though I'm not sure why I really needed it
Still kicking around the idea of buying a Pulse of some flavor, they come up in the for sale section periodically (have a Wave Tube on order, but that is pretty much for the rack-"not the rack".-and I do much listening at my computer or other places. Using the Geek Out Special Edition there plugged into a Vaunix Lab Brick, pretty sweet sounding, but slightly underpowered for something like the HE-560 (listening to it now, pretty sweet sounding, but volume close to the max, and I believe it is working a bit more than it would like to).
I'm hesitant though, because my experience with LH and the ticket system has been not the best. I have never gotten the volume issue on the GO to work despite installing the upgraded firmware. The volume is only managed through the LH app slider, nothing else works. If the unit is disconnected then reconnected, it defaults to maximum volume, which was the original issue that brought about the firmware "upgrade", which has blown my ears out on occasion (not a problem using the HE-560, as it needs almost full volume anyway). The GO also has a tendency to "crash" Ponoplayer 20 or JRiver19, especially if I change headphones. A few things may happen: 1)JRiver won't play at all, have to reboot the computer 2)I get sound, but it sounds distorted, like the sound of an LP playing with a very dirty stylus (for those of you who know what that sounds like. It's the closest I can get to describing the sound. Maybe clipping?)
(I'm using Windows 7 Professional, JRiver19 or Ponoplayer20).
I also have an issue with the about to get crazy (if past experience is any guide) Wave campaign. I've been in on most of the crowdfunding offeres from the beginning, and the Wave had upgrade after upgrade in it's initial days, with a "Father's Day" special, many others, that I went for, including one to add a switch that gave the option of high or low (regular cans or iems) from the same unit, which I went for. When I check out the Indiegogo campaign as it now stands, I note that this option for 1 unit doesn't exist, rather the top of the line unit is offered for iem's or regular headphones separately. I also find that, when I add up my contributions, I spent about 50% more as an "early backer" than the current top model is sold for. Something is wrong with this picture.
The main issue is that, when I sent in a ticket about this, I did get a fairly quick reply initially, asking the usual questions (what OS, what player, etc). I answered these (replied to the email), heard nothing for 4-5 days, sent another with the info (getting a bit miffed), heard nothing, then yesterday, saw I had received an email from Gavin that, since I didn't reply, they consider my issue/ticket closed. This is not the first time this has happened with these guys, and it makes me wish, at times, I could cancel my whole current and future orders from them. This is no way to build a company, imo. And, I really do like these guys, the enthusiasm, love the sound of the Geek Out Special Edition, but customer service HAS to be there, especially if you are an on line vendor, where the customer can feel left out in the cold.
My $0.02
