gibant1-
As encouragement, let me tell you this. What you went through was the exceptional, not the norm. Especially because the products at F.A.W. are so good, we all really want them asap (much less any additional problems, too). Matt is a great guy- a (little) slow (sometimes) with communication, but a straight arrow for sure. For a worldwide business, F.A.W. still seems like a small company trying its best to move a great product. Because their product is so good AND beyond reasonably priced, demand is high. Normal turn around on average is better than most high end cable manufactures (in most cases). Again, sorry what you went through, it was a bit much, I agree. Hang in there, Matt’s a GREAT GUY, and will make it up to you- I assure you. When he says, something ‘nice for you’- he really means it and is sincerely apologetic. I purchased from him awhile back, and I have no regrets and would recommend F.A.W. to anyone without remorse. If you’ve never ordered from F.A.W. before, hang in there, because it’s worth the wait, I promise! Let us know how things go, okay?
(I don’t have any affiliation with F.A.W. or Matt- I’m just a super satisfied customer.)
-Tim