[FiiO]

Are you going to have the 2pin connector model of UTWS5 again?

Dear voicemaster,

The 2pin version was on stock again few days ago in our Aliexpress store. But it has been sold out soon. We are still producing the UTWS5 so the 2 pin version will surely be available again.

Best regards

 

[hartphoto]

Dear hartphoto,

Does the issue happen when the charging case is fully closed? And please try to clean the charging contact to check again?

Best regards

I am talking about a different issue. I do sometimes have the issue of the left unit not always charging. Looks like the center contact is slightly more recessed than the two outer contacts. I can usually get the left unit to charge by slightly moving it in position. I do clean the contacts every time before putting in the case. I keep a cleaning cloth specifically for this.

But....to be clear, the issue I'm talking about is being able to set the timeout less than 5 minutes in the iOS FiiO app, v1.42. I can only set it to not have a timeout, or to have a 5, 10, 15, etc. timeout. I can't set the timeout to be anything in between the 5 minute increments. iPhone 12 Pro Max, iOS v15.5

Thanks for the reply/help.

 

[FiiO]

I found this ‘Power Saving Shutdown’ setting in the iPhone version of the app. I can only set Off, 5 minutes or higher. A setting of immediate, or a few options below 5 minutes would be nice.

Dear hartphoto,

Thanks for the feedback. We will report to the engineer for check about that.

Best regards

 

[andjayik]

Any updates coming for the ws3

 

[emlin]

You'll be lucky. They've had your money already.

 

[Eden Exposito]

I have problems with my left ear hook, for some reason I can not power on or power off.
Left earhook seems died, but when I put inside case I can not see white light on. I have tried to reset case, but seems that is not possible either.

I have send an email and purchase ticket to support@fiio.com and support@fiio.net, a couple of days ago and I have not response yet.

I have followed these instructions https://www.fiio.com/newsinfo/472905.html but no luck.
Someone here with the same problem? Have someone received a satisfactory response from fiio support? Have someone received a replacement unit without this failure on left earhook?

Thanks!

 

[Nick24JJ]

Dear Nick24JJ,

The codec and bitrate using in UTWS5 could not be shown in FiiO Control app. And I haven't heard from the engineer whether this feature could be added for UTWS5. We will try to report your feedback to them again.

Best regards

Thanks, it will be a good feature to have.

What about LHDC development? Are you going to update it to a stable version? Right now it is in beta, from what I recall. Can we expect an update around September?

 

[JetPistol]

It seems I'm unable to force the UTWS5 into accepting LHDC with realme GT 2 Pro. I've tried it with both FW 1.4 and 1.4.2. UTWS5 always stay in aptX Adaptive codec regardless if LHDC is selected from developer options either before connecting or after connection while playback. Am I doing it wrong?

However, in the Amazon Music app it states that there is 24-bit / 96 KHz connection which is impossible with aptX Adaptive. Whom to trust? System Bluetooth settings screen or 3rd-party app? Any help is appreciated.

 

[JetPistol]

Just to clarify, I was asking about showing the codec and bitrate in the FiiO Control App. Like for example, LHDC at ... kbps.
In your new firmware, around September, are you going to update your LHDC implementation? So far, it is in Beta version.

I hope we'll see that rather sooner than later. Android BT codecs are getting confusing.

 

[fanteskiller]

Any updates coming for the ws3

 

[FiiO]

It seems I'm unable to force the UTWS5 into accepting LHDC with realme GT 2 Pro. I've tried it with both FW 1.4 and 1.4.2. UTWS5 always stay in aptX Adaptive codec regardless if LHDC is selected from developer options either before connecting or after connection while playback. Am I doing it wrong?

However, in the Amazon Music app it states that there is 24-bit / 96 KHz connection which is impossible with aptX Adaptive. Whom to trust? System Bluetooth settings screen or 3rd-party app? Any help is appreciated.

Dear JetPistol,

Sorry I am not using Realme so I am not sure whether the setting is sam in your mobile phone. You could try to turn off the HD-audio switch to check again?
In the Xiaomi mobile phone, there is a 'LHDC' switch in the paired Bluetooth device page for UTWS5. Turn it on and the Bluetooth codec with switch to LHDC:

Best regards

 

[FiiO]

Any updates coming for the ws3

Dear fanteskiller,

What's the problem with your UTWS3?

Best regards

 

[JetPistol]

Dear JetPistol,

Sorry I am not using Realme so I am not sure whether the setting is sam in your mobile phone. You could try to turn off the HD-audio switch to check again?
In the Xiaomi mobile phone, there is a 'LHDC' switch in the paired Bluetooth device page for UTWS5. Turn it on and the Bluetooth codec with switch to LHDC:

Best regards

I tried it but to no avail. Realme seems to have implemented it in another way. There is one switch but deactivating 'high quality' lets it fall back from aptX Adaptive to SBC. Regardless of the LHDC setting. If I connect via AAC (which is recognized as 'high quality') it also falls back to SBC.

I think a setting in the Fiio app that enforces/requests LHDC by the TWS might be more reasonable to avoid hickups.

Anyways, together with my BD Xelento these easily beat 1More Evo, Linkbuds S and XM4.

I just hope the LHDC implementation will leave beta stage soon.

 

[RouZah]

Does anyone use the 64 Audio Fourte with the UTWS5? I wonder if it works seamlessly.

 

[Nick24JJ]

...

I just hope the LHDC implementation will leave beta stage soon.

...

@FiiO , I hope for the same, and I have already asked you, twice: Are you planning on developing LHDC further? Should we expect an update on the next firmware?