[moufouchou]

Hi there
I ve been using one for at least 100hs on an iPhone11
And as a rock /métal/HC « advanced listener » Im quite désappointed with the audio quality, whatever the IEM used (westone um20 w10 or w50)
It keeps the sound signature but just feeling compressed, less airy and dynamic than with std wires .
Especially on the w50 of course

But all the rest is just very good and no complain about it.

Si I il keep using it for everyday use (outside work) but wire the w50 for calm listening/environnement.

Maybe upgrading to a aptx HD phone could help..?

 

[anli]

@FiiO same question here, any plans for a UTWS7 with LDAC or even aptX Lossless? If so, around when, please?

What is aptX lossless?

 

[Nick24JJ]

What is aptX lossless?

https://www.qualcomm.com/news/relea...th-lossless-audio-technology-snapdragon-sound

Example: https://www.kickstarter.com/project...sound?ref=nav_search&result=project&term=Nura

 

[anli]

https://www.qualcomm.com/news/relea...th-lossless-audio-technology-snapdragon-sound

Example: https://www.kickstarter.com/project...sound?ref=nav_search&result=project&term=Nura

It will be lossles when original stream permits. In reality it will be compressing. Or Qualcomm has broke all math together. So it is the next marketing lie.

 

[FiiO]

Feedback:
Please, make the pulsating of the round LEDs faster in the next update! Make them blink! The pulsating is so slow that after i close the box lid.. i have to stay there for a while just to see if it is pulsating or not. It should be visible immediately if the round LEDs are pulsating or if they're steady on.


Edit:
Here is a photo. Why doesn't it charge? I had to open the lid and close it again and then it started to charge. Happens all the time! Lid is 100% flush closed!
Each time i close the lid i have to check the LED to see if it is charging or not.

Dear RouZah,

Thanks for the kind feedback. We will record and report to the product manager and engineer for assessing about that.

Best regards

 

[FiiO]

@FiiO same question here, any plans for a UTWS7 with LDAC or even aptX Lossless? If so, around when, please?

Dear Nick24JJ,

Thanks for your interest in our product. We haven't heard about related information from the product manager. Will share with you when there are any update.

Best regards

 

[grininja]

Hi guys.
I'm using a UTWS3 paired with FD5 and I just wished it had custom eq for a pinch of bass boost and I read a few months ago that that UTWS5 will have after an update. Does it have it yet? I won't buy it just for Fiio's promises .

 

[RouZah]

So this just happened:

I let the UTWS5 charge over night. I opened the case today in hope of listening music for some hours:

1. The right hook had sound for a second then turned off.
2. I turned it on again. It said "Power on". Then it turned off again.
3. I pressed a few more times on the button of the right hook, but it didn't turn on.
4. I though to myself "Naahh not again! Did it discharge again?"
5. So i put both hooks back into the case, then connect to fiio app to see if the non working hook had any charge.
6. The right hook was not even visible in the app.
7. I let the hooks charge for 1 minute, then i took them out of the case again. And looked at the fiio app to control their charge level.
8. Look at screenshot. The right hook indeed had no charge.

-- This is not the end though. Then THIS happened: --

As i put both hooks back into the case for them to fully charge up.. the LEFT hook would not charge! The right hook (which was first invisible, then had 0% charge after a minute ..started to charge without problems). I pushed down on the L hook (the 64% charged one) and opned closed the lid.. to no avail. After a few tries of opening/closing the lid, then the left hook started to charge, as well, which means that the round left LED started to pulsate, too.

What to do? Change my device? I will mail the fiio shop in my country and see what's up. If a new device will do the same, then there 's no point and maybe an update only fixes this.

 

[FiiO]

So this just happened:

I let the UTWS5 charge over night. I opened the case today in hope of listening music for some hours:

1. The right hook had sound for a second then turned off.
2. I turned it on again. It said "Power on". Then it turned off again.
3. I pressed a few more times on the button of the right hook, but it didn't turn on.
4. I though to myself "Naahh not again! Did it discharge again?"
5. So i put both hooks back into the case, then connect to fiio app to see if the non working hook had any charge.
6. The right hook was not even visible in the app.
7. I let the hooks charge for 1 minute, then i took them out of the case again. And looked at the fiio app to control their charge level.
8. Look at screenshot. The right hook indeed had no charge.

-- This is not the end though. Then THIS happened: --

As i put both hooks back into the case for them to fully charge up.. the LEFT hook would not charge! The right hook (which was first invisible, then had 0% charge after a minute ..started to charge without problems). I pushed down on the L hook (the 64% charged one) and opned closed the lid.. to no avail. After a few tries of opening/closing the lid, then the left hook started to charge, as well, which means that the round left LED started to pulsate, too.

What to do? Change my device? I will mail the fiio shop in my country and see what's up. If a new device will do the same, then there 's no point and maybe an update only fixes this.

Dear RouZah,

Sorry to hear about that.

And did you try to clean the charing contact of the unit to check again?

Best regards

 

[anli]

Dear RouZah,

Sorry to hear about that.

And did you try to clean the charing contact of the unit to check again?

Best regards

During a month of using I have not noticed any correlation between contacts cleaning and charging robustness.

 

[RouZah]

Dear RouZah,

Sorry to hear about that.

And did you try to clean the charing contact of the unit to check again?

Best regards

The hooks and contacts are visibly very clean but i will clean it nevertheless and see if there is change.

 

[littl3viking]

Has anyone had a problem where one side discharges too fast even with it turned off? My left side discharges 10% per hour on average, even in the case.

 

[RouZah]

Has anyone had a problem where one side discharges too fast even with it turned off? My left side discharges 10% per hour on average, even in the case.

Sounds familiar to me. It's always one hook, not both.

 

[littl3viking]

Sounds familiar to me. It's always one hook, not both.

It's very strange because while listening to music the battery doesn't drain that fast. It only happens when it is turned off, either inside or outside the case.
Anyway, I have already started the process to return the product. But email support never responded.

edit:

 

[FiiO]

It's very strange because while listening to music the battery doesn't drain that fast. It only happens when it is turned off, either inside or outside the case.
Anyway, I have already started the process to return the product. But email support never responded.

edit:

Dear littl3viking,

Sorry to hear about that. You could try to restore to default settings from the setting menu of FiiO UTWS5 page to see whether the issue remains?
And if the seller could replace it for you, hope the replacement does not have the same issue.

Best regards