[akarise]

Does anyone know if the Amazon seller Natural Green Products is selling these legitimately? It's the same Amazon page that FiiO was selling from but it doesn't seem to be available from FiiO anymore: https://www.amazon.com/gp/product/B09JB8QBD5

 

[andjayik]

says currently unavailable

 

[FiiO]

Looks like after latest firmware update my UTWS5 are loosing energy very fast.
Current issues:
1. UTWSs are connected to PC, music is not playing, they just connected as second audio device, using them occasionally when I want to play some games. Connected this morning and they drained 85% charge to 0% till evening (used them once for 1 hour maybe)
2. Still a lot of issues with charging. I put both hooks into charging case, both left and right leds are breathing for a 5 seconds and both goes off. After they "charged" I see that left is 0% and right 85% or vice versa, left is 85% and right 0%. This is constant problem and makes me very nervous. Yes, I did clean both hooks constantly so contacts are clean.

Dear rebelstar,

If the issue only happen in FW1.4.2, would you mind trying the older firmware to see whether the issue remain? And you could try to fully charge the charging case via another charger and cable to check again.
If the issue still remains, please contact support@fiio.com or your seller with the receipt attached.

Best regards

 

[FiiO]

Does anyone know if the Amazon seller Natural Green Products is selling these legitimately? It's the same Amazon page that FiiO was selling from but it doesn't seem to be available from FiiO anymore: https://www.amazon.com/gp/product/B09JB8QBD5

Dear akarise,

This seller is our authorized seller. So you could buy the UTWS5 from them as well.

Best regards

 

[FiiO]

Oneplus solved the adaptive aptx issue with their latest update though still no lhdc support for the utws5

New fw runs smooth, I'm thoroughly enjoying my utws5 now. Great job guys

Dear AlexCBSN,

Thanks for sharing this information!

Best regards

 

[amf.123]

It happens randomly where my IEMS connected to UTWS5 will make a really sharp and loud crackling pop kind of sound. It's really hard to replicate and even harder to describe but only happens on the UTWS5. I thought maybe it's static interference or the MMCX connection giving some other issues. The only time it happens is when I'm lying in bed with my head on my pillow sitting somewhat at a 45 degree angle.

Sorry, can you also clarify what a station letter is? You mean an email?

Mine started to do this after about a week. Then the sound started failing altogether, I've found it to be a failure of the MMCX connector. I'm having to send them back.

 

[dmphile]

Mine started to do this after about a week. Then the sound started failing altogether, I've found it to be a failure of the MMCX connector. I'm having to send them back.

Sorry to hear that. This issue has subsided a bit but I also worry that the MMCX connector may give out anytime now. Hopefully that's not the case!

 

[pervysage]

Mine started to do this after about a week. Then the sound started failing altogether, I've found it to be a failure of the MMCX connector. I'm having to send them back.

That's a tad worrisome. Are you one to often be swapping IEM's on and off the ear hooks? Personally I haven't removed my Vega's from the earhooks since day one when I put them on, lol.

 

[Nokduangrach]

@FiiO Dear Fiio,
I updated the new firmware 1.42. and then update iOS 15.5 for my iphone11. I 've found the probIem that I can not use UTWS5 for communication through the mobile at all. I can only listen to music from the APPs such as from Spotify , YouTube , safari etc. but I can not make a call both from mobile signal service or through the applications(FaceTime, MESSENGER,LINE etc.) because UTWS5 did not convey the voice to me. The another end can hear my voice, but I can not hear anything. UTWS5 keeps amazing silent! I use UTWS5 as a communication tool for work and to connect the people, not only listen to the music ALONE. So, please help me the fix the bug of the firmware as soon as possible, or if you know how I can solve this problem please tell me the solution. Thank you very much for your help.

 

[Lightspeed12]

That's a tad worrisome. Are you one to often be swapping IEM's on and off the ear hooks? Personally I haven't removed my Vega's from the earhooks since day one when I put them on, lol.

I have dedicated my sony ier-m9 to the utws5 & don't want to go switching them back & fourth so looks like will have to buy another ier-m9 for just cable use. Lol

 

[RouZah]

Is it true that the utws5 has a "warm" sound? Does that mean that the trebles are muffled a bit?

 

[LCMusicLover]

Is it true that the utws5 has a "warm" sound? Does that mean that the trebles are muffled a bit?

I would not say muffled ... at all. Perhaps slightly warm, but barely noticeable to my ears.

I'm mostly using M15 ==> UTWS5 ==> iBasso IT07 (occasionally swapping to og CA Vegas or my other iBasso IEMs).

iBasso 'house sound' is somewhat V-Shaped, although the 07s have the least deep V compared to IT03 which are very V-shaped and IT04 which are fairly V-shaped.

The IT03's deep V produces powerful bass, very good sub-bass extension, and fairly bright/prominent highs. And I don't notice much reduction in highs from UTSW5 ==> IT03, which is the pairing I'd expect to notice it the most. I mean it's there, but just barely.

I should point out that I prefer the sound of the M15 which has similar tonality, so take my impressions with some sodium chloride

And all To My Ears of course.

 

[amf.123]

That's a tad worrisome. Are you one to often be swapping IEM's on and off the ear hooks? Personally I haven't removed my Vega's from the earhooks since day one when I put them on, lol.

I only had the fiio adapters for a week. They had one pair of SE846 attached once. For a couple of days they worked fine. I first started noticing a loud pop/crackle noise coming out of the right one. So loud it was painful. After that the sound started cutting out altogether. If I pushed the hook at the connector with my finger it would come back on. If I moved my finger it would go off. I swopped the right earbud onto the left hook and it worked fine. They’ve gone back to the seller for replacement.

 

[Aevum]

Spanish retailer Zococity has it for 116 euros this weekend due to a vat discount promotion, if you´re in the EU and were sitting on the fence.

 

[RouZah]

I want to use the UTWS5 MMCX with the 64 Audio U12t.

Which adapter should i get? The L-shaped (bent) or the straight adapter?

PS: If i get the UTWS5 2-Pin, then i can't close lid of the UTWS5 box?