[FiiO UTWS3] True Wireless Bluetooth Module/MMCX/0.78 2pin/QCC3020/TPA6140A2/ Bluetooth 5.0
Mar 4, 2021 at 7:46 PM Post #512 of 905
I have a Samsung tablet. The UTWS3 connects and I can play music. However, Fiio Control (latest v2.3) cannot see the UTWS3. Fiio Control works fine with the BTR3.

What is the issue here?

@FiiO

Please turn on your phone's location so you should be able to find him.
This is not a requirement of our app, it may be a problem with the internal settings of the phone
 
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Mar 4, 2021 at 7:48 PM Post #513 of 905
I experiencing new software related issue where my modules are inside the case and it was closed and i could still connect to the module where it supposedly switched off when closed.
Resulting the module to drain of battery which the either one of the sides of the module unable to charge, so in the nutshell, my fiio utws3 is basically unusable...
In this case, it is estimated that the problem is caused by upgrading the software; or it is a problem with the probe contact, please contact your local aftermarket for replacement
If you find it inconvenient, you can call our official after-sales service @FiiO , thank you!
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Mar 4, 2021 at 9:06 PM Post #514 of 905
In this case, it is estimated that the problem is caused by upgrading the software; or it is a problem with the probe contact, please contact your local aftermarket for replacement
If you find it inconvenient, you can call our official after-sales service @FiiO , thank you!
Yes I have already sent in for replacement but I have to wait until the final week of march due to out of stock.
 
Mar 5, 2021 at 12:36 AM Post #515 of 905
I got the same problem based on what I have read here. Basically after updated to 2.46, the left one stopped working. After reading few posts here and there, I found out that I missed one step, which is to reset both after update firmware (put both inside enclosure, and press button 12 seconds). What I did is downgrade the left side to 2.45, then upgraded again to 2.46 (via local update). Then follow steps to reset it by putting both inside enclosure and press button for 12 seconds. Once we take it out, we can add back utws3 to the phone and it will works perfectly. At least works for me. Just sharing in case other people have the same issues.
 
Mar 6, 2021 at 2:45 AM Post #517 of 905
I got the same problem based on what I have read here. Basically after updated to 2.46, the left one stopped working. After reading few posts here and there, I found out that I missed one step, which is to reset both after update firmware (put both inside enclosure, and press button 12 seconds). What I did is downgrade the left side to 2.45, then upgraded again to 2.46 (via local update). Then follow steps to reset it by putting both inside enclosure and press button for 12 seconds. Once we take it out, we can add back utws3 to the phone and it will works perfectly. At least works for me. Just sharing in case other people have the same issues.
Yes, the upgrade process can easily cause problems if something goes wrong.
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Mar 9, 2021 at 3:22 AM Post #520 of 905
In your review you mention this UTWS3 supports AptX Low Latency. Is that true?
Probably a misunderstanding or typo, QCC3020 doesn't support aptX LL.
 
Mar 10, 2021 at 3:42 PM Post #522 of 905
Arrived today, with my 846’s. so far so good!
 

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Mar 14, 2021 at 11:20 AM Post #525 of 905

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