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I would try the hard reset and re-pair your devices. I bet that solves your issue.
Dont use this adapter throw it away it can damage your gear badly get a balanced cableThanks, this worked for me! When i connected my Q5s to my iPad or iPhone the sound cuts off every 2 seconds for 1 second. After the reset and pairing again it works great on the new firmware.
Question: Do i imagine things, or does the balanced ports (2.5,4.4) have more power to drive bigger headphones? I got a Sennheiser HD650 and with the 3.5mm it falls a bit short of driving it. I got a 3.5—>2.5mm converter and on the 2.5mm output its sounds way louder&better than the 3.5mm connetion. I also read that its not wise to connect a non balanced cable to a balanced output. Is it worth to get a balanced cable for the Sennheiser or is that just for people who have to much money (not me anyway haha)
Let me see if I can try to help out FiiO here with this issue . This issue have been discussed many times now earlier on in this thread. I struggled with this same issue, accessing BT Control on iOS, when I got the Q5s and trying to access the BT Control via my iPhone 8+. After many trials and errors and finally understood what were going on under the hood, here are the steps that will make sure the BT Control will be able to connect with the Q5S every time, at least for me .The inability to access the settings via iOS is potentially turning this thing into a dealbreaker for me.
Thought this would be fixed by now but I still have no way of accessing the settings in the Fiio app. In fact now I can't seem to even get it to connect to my phone via Bluetooth. Never shows up in the "Devices" list.
Please try my steps above and let me know if you will be successful this time. If it works, I recommend FiiO adds these steps to their Q5s Support page at least for iOS platform to avoid losing current & potential customers. Good luck.
I am sorry it did not work for you. My steps assume that your iPhone has already been paired with Q5s at some point. Were you able to pair your Q5s with your iPhone at all? Have you tried holding the Bluetooth pair button until the led was flashing red to entering paring mode while your iPhone's Settings -> Bluetooth is ON?Thanks. It did not work for me. I was able to access the settings page for a few seconds but then a dialog box appears saying "Do you want to pair this device?" Pressing either "cancel" or "pair" causes it to disconnect and the settings page to disappear.
I think I will be sending this unit back. I may buy it again if and when they have the kinks worked out.
This unfortunately seems to be a device intended for Android/Windows.
I am sorry it did not work for you. My steps assume that your iPhone has already been paired with Q5s at some point. Were you able to pair your Q5s with your iPhone at all? Have you tried holding the Bluetooth pair button until the led was flashing red to entering paring mode while your iPhone's Settings -> Bluetooth is ON?
Did you press the Bluetooth pairing button on the Q5s until the led light was flashing red? Also, did you tried to turn Bluetooth OFF and then ON on your iPhone?Nope, not able to pair at all. When I turn on Bluetooth and press the "pairing" button on the Q5s, it does not show up in the "Devices" list; even if I leave it there for 10 minutes, my phone never finds it. It only connects to it through the Fiio app and then it asks to pair, which causes the connection made by the Fiio app to fail.
Nope, not able to pair at all. When I turn on Bluetooth and press the "pairing" button on the Q5s, it does not show up in the "Devices" list; even if I leave it there for 10 minutes, my phone never finds it. It only connects to it through the Fiio app and then it asks to pair, which causes the connection made by the Fiio app to fail.
Very good. Now, we've made some progress. Once you have the paring of the Q5s with your iPhone, you can now turn off your Q5S. Then follow the steps I have posted earlier and let me know what you can accomplish this time.Okay, so I was able to pair the device (didn't know I had to wait until the light turned red), but still cannot access the settings. That stupid "Pairing Request" box still shows up and ruins the connection.
Very good. Now, we've made some progress. Once you have the paring of the Q5s with your iPhone, you can now turn off your Q5S. Then follow the steps I have posted earlier and let me know what you can accomplish this time.
If you see the paring popup around step 5., go ahead and accept the pairing.