Reply: That is a small problem! I bought the M9 here in Israel at even a higher price. We pay much for international shipping as well as a high customs tax and regular tax very high. WORSE, I bought it 8 months ago, it came with Japanese and not English and I have no idea how to change the language to English and begin to use it (or my Sennheiser earphones). Do you have any idea how to change to English? For me this was a very big expense and we don't have a market for audiophiles who can sell expensive audio equipment and buy even more expensive. Like the guy says to go up to M11. If he buys me one, maybe I will. IF you know how to change the language can you help? I will have to navigate through Japanese to do it! FiiO support is crap. One thing I learned in audio is that even $9,000 IEM's are going to have drawbacks. We all KNOW that the rich are usually not at all happy. Same with Audiophiles who are : Poor, or so -so, Lower Middle Class economically, Upper Middle, ,wealthy, very wealthy or super rich.IF you love audio expect to be flummoxed ,confused and disappointed.