[FiiO M17] Dual ES9038PRO, dual THXAAA-788+, dual power supplies, 9200mAh battery, 2 volume control modes
Feb 25, 2023 at 9:00 PM Post #5,161 of 5,692
Feb 26, 2023 at 4:11 AM Post #5,162 of 5,692
Mine shipped with DHL. I’m guessing I’ll have them next week.
Oh that's awesome, and keep us updated!

I'm usually very patient on items I buy, as long as I have clear communication or updates.
Nothing on my order as I placed it indicated a potential delay, and from my understanding, my order ought to have been at least looked at and started to be processed within a few working days after ordering.
In my case, nothing has changed.
Unfortunately, I may have to contact Shargeek again and try and get an update, which will now likely be tomorrow onwards as its Sunday.
 
Feb 26, 2023 at 6:27 AM Post #5,163 of 5,692
Oh that's awesome, and keep us updated!

I'm usually very patient on items I buy, as long as I have clear communication or updates.
Nothing on my order as I placed it indicated a potential delay, and from my understanding, my order ought to have been at least looked at and started to be processed within a few working days after ordering.
In my case, nothing has changed.
Unfortunately, I may have to contact Shargeek again and try and get an update, which will now likely be tomorrow onwards as its Sunday.
That’s odd. I also purchased the solar panel/case. Not sure if that changes anything. Maybe it would ship from somewhere else. I think I received tracking within 24 hours. I’ll keep you in the loop. I still need to order the DC cable.
 
Feb 27, 2023 at 5:08 AM Post #5,164 of 5,692
Anyone know how long it usually takes for fiio support to get back to them? I sent them an email and a ticket on their website 3 days ago, just wanna know if I'm missing something
Dear friend,

Sorry for the delay. We have replied you via email. Please have a check. Thanks in advance!

Best regards
 
FiiO Stay updated on FiiO at their sponsor profile on Head-Fi.
 
https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official https://www.instagram.com/fiioofficial/ https://www.fiio.com support@fiio.com
Feb 27, 2023 at 4:45 PM Post #5,165 of 5,692
Oh that's awesome, and keep us updated!

I'm usually very patient on items I buy, as long as I have clear communication or updates.
Nothing on my order as I placed it indicated a potential delay, and from my understanding, my order ought to have been at least looked at and started to be processed within a few working days after ordering.
In my case, nothing has changed.
Unfortunately, I may have to contact Shargeek again and try and get an update, which will now likely be tomorrow onwards as its Sunday.
Just an update; after contacting Shargeek early this morning (Mon 27 Feb '23), they contacted me back with an apology, stating the following:

I am sorry that we will send out the package today due to a problem in the production of our storm 2, which caused a shortage of stock.
After a pleasant yet restrained response back, I will wait and see when they have dispatched the item; my order still states Unfulfilled, so will be keeping an eye out.
 
Feb 27, 2023 at 8:07 PM Post #5,166 of 5,692
Just an update; after contacting Shargeek early this morning (Mon 27 Feb '23), they contacted me back with an apology, stating the following:


After a pleasant yet restrained response back, I will wait and see when they have dispatched the item; my order still states Unfulfilled, so will be keeping an eye out.
Super irritating, dude =\
 
Feb 27, 2023 at 8:08 PM Post #5,167 of 5,692
Just an update; after contacting Shargeek early this morning (Mon 27 Feb '23), they contacted me back with an apology, stating the following:


After a pleasant yet restrained response back, I will wait and see when they have dispatched the item; my order still states Unfulfilled, so will be keeping an eye out.
What day did you order? I ordered on 2/20 at 8:30am EST.
 
Feb 27, 2023 at 11:39 PM Post #5,168 of 5,692
What day did you order? I ordered on 2/20 at 8:30am EST.
From the order page: February 20 2023 at 4:13 am.

According to PayPal receipt, the time the order was placed was 19 February 2023 at 8:14 pm UK BST.
 
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Feb 28, 2023 at 9:39 AM Post #5,169 of 5,692
Update: Amazon has the better price now on the Shargeek Storm 2. Not sure how long it will go: Link
 
Feb 28, 2023 at 11:08 AM Post #5,170 of 5,692
@FiiO Please implement support for .CAF files in your next FiiO music app update so that I can listen to them in pure music mode. USB Audio Player Pro supports them so, the M17 hardware has no issues in that regard.
 
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Feb 28, 2023 at 8:15 PM Post #5,171 of 5,692
From the order page: February 20 2023 at 4:13 am.

According to PayPal receipt, the time the order was placed was 19 February 2023 at 8:14 pm UK BST.
New update; my Shargeek Storm2 battery source has shipped! 😃

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Also, here's my listening session with my M17, playing a few of my DSD albums (not many, but delightful nonetheless).
DC only, 4.4mm TRRS balanced into T+A Solitaire T (not pictured) 🎧🥰
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Mar 1, 2023 at 4:10 AM Post #5,172 of 5,692
Update: Amazon has the better price now on the Shargeek Storm 2. Not sure how long it will go: Link
Looks like it's not available
 

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Mar 1, 2023 at 5:45 AM Post #5,173 of 5,692
Looks like it's not available
I just checked. Shows as available. Maybe just search versus using my link. I wish I would have just order it from Amazon. It’s same day delivery!
 

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