[FiiO]

 

[BenF]

The microphone on my BTR3K is totally unusable - more noise than voice.
Tried over APTX and LDAC - same issue.
Using the latest v1.2 firmware

My BTR3 and BTR5 have great microphones, does anyone else have this issue with BTR3K?

 

[dh0licious]

The microphone on my BTR3K is totally unusable - more noise than voice.
Tried over APTX and LDAC - same issue.
Using the latest v1.2 firmware

My BTR3 and BTR5 have great microphones, does anyone else have this issue with BTR3K?

I do. Totally unusable on my BTR3K. I get complaints constantly. Mic is good on my es100 mk2.

 

[FiiO]

The microphone on my BTR3K is totally unusable - more noise than voice.
Tried over APTX and LDAC - same issue.
Using the latest v1.2 firmware

My BTR3 and BTR5 have great microphones, does anyone else have this issue with BTR3K?

I do. Totally unusable on my BTR3K. I get complaints constantly. Mic is good on my es100 mk2.

Dear users,

Sorry to hear about that. Do you mean that while calling, the other could not hear you clearly when using the microphone in the BTR3K?

Best regards

 

[BenF]

Dear users,

Sorry to hear about that. Do you mean that while calling, the other could not hear you clearly when using the microphone in the BTR3K?

Best regards

Not only during calls, but also when recording myself.

 

[dsoares]

The microphone on my BTR3K is totally unusable - more noise than voice.
Tried over APTX and LDAC - same issue.
Using the latest v1.2 firmware

My BTR3 and BTR5 have great microphones, does anyone else have this issue with BTR3K?

I don't have this problem, everyone can hear me loud and clear. The device was purchased a few days ago, so it may be a recent improvement in the manufacturing process or materials.

 

[BenF]

I don't have this problem, everyone can hear me loud and clear. The device was purchased a few days ago, so it may be a recent improvement in the manufacturing process or materials.

I bought mine 3 months ago...
Did you upgrade the firmware to v1.2?

 

[dsoares]

I bought mine 3 months ago...
Did you upgrade the firmware to v1.2?

Yes, I updated immediately after receiving it. The microphone works well for normal calls and also through whatsapp.

 

[BenF]

I do. Totally unusable on my BTR3K. I get complaints constantly. Mic is good on my es100 mk2.

When did you buy yours?

 

[dsoares]

When did you buy yours?

Bought on 04/27 and was delivered on 05/27

 

[BenF]

Bought on 04/27 and was delivered on 05/27

I thought you wrote earlier that " The device was purchased a few days ago "?
The question above was for @dh0licious

 

[dsoares]

I thought you wrote earlier that " The device was purchased a few days ago "?
The question above was for @dh0licious

I miscalculated, sorry about that. I am not good with the English language, I use google translator.

 

[BenF]

I miscalculated, sorry about that. I am not good with the English language, I use google translator.

Understandable, most people here aren't native English speakers

 

[FiiO]

I bought mine 3 months ago...
Did you upgrade the firmware to v1.2?

Dear user,

It seems to be a hardware issue with the microphone. Please try to contact your seller about that first. If the seller fails to help, please contact us(support@fiio.com) again with the receipt attached.

Best regards

 

[BenF]

Dear user,

It seems to be a hardware issue with the microphone. Please try to contact your seller about that first. If the seller fails to help, please contact us(support@fiio.com) again with the receipt attached.

Best regards

I bought it on Aliexpress 3 months ago - the seller isn't going to do anything...
What can FIIO's support do about this?