[jbattermann]

Long press the very left button to power On/Off /Pair

Tried that (>= 20 seconds) and nothing...

 

[helmutcheese]

Sounds like a DOA.

 

[jbattermann]

Sounds like a DOA.

Yeah I was afraid so but thanks for chiming in, much appreciated!

 

[purplesun]

Yeah I was afraid so but thanks for chiming in, much appreciated!

It's pretty easy to switch it on - less than 0.5 secs on the left most button will do it (but requires 5 secs to turn it off).

Have you tried swapping the USB cable and charger (more than 1 amp)? If yes, then I would suspect a DOA unit too.

 

[FiiO]

I just got my BTA30 PRO, plugged it in to my PC via USB and it didn't let itself power on. Tried it on a normal USB charger, same there.. no lights, nothing. I may be expecting too much, but if the manual says to press the power/input button after connecting it, it should power on, right? Or is there any other way to power it? It might just be DOA, but maybe I am just not seeing/doing the obvious.

Dear friend,

Do you have another USB cable for check?
And please check whether you have removed the protective film of the BTA30Pro?

Best regards

 

[FiiO]

Yes but you previously told me what the FW was for so I did not really need it.

Ok, I will report to the engineer for check about that.

Best regards

 

[FiiO]

Thank you for the support.

The spdif output volume adjustable option is turned off.

When I connect Bluetooth headphones in TX mode, I still cannot get enough volume from Sony PS5.

I set the volume of Sony PS5, BTA30Pro, and the Bluetooth headphone to maximum.

However, it made only a very quiet sound.

Bluetooth headphones used:

- Sony WH-1000XM4
Very quiet sound.

- FiiO UTWS3
The UTWS3 does not output any sound.
It only beeps when the UTWS3 is set to maximum volume.

Best regards.

Dear friend,
We don't have the PS5 to test currently. But I tried to Google and found that some other PS5 users have the same issue when connecting to other USB dac/headphone.
They share some methods in the Internet and you may try whether it helps:

1. Adjust the volume in PS5 and set game’s sound to be louder than voice‘s sound.
2. Reconnect the other USB devices connecting to the PS5.

Best regards

 

[NicomiUdon]

Dear friend,
We don't have the PS5 to test currently. But I tried to Google and found that some other PS5 users have the same issue when connecting to other USB dac/headphone.
They share some methods in the Internet and you may try whether it helps:

1. Adjust the volume in PS5 and set game’s sound to be louder than voice‘s sound.
2. Reconnect the other USB devices connecting to the PS5.

Best regards

Unfortunately, it did not solve the volume problem.
Using the BTA30 Pro as a USB DAC for the Sony PS5 seems to be problematic.
thank you.

Best regards,

 

[jbattermann]

It's pretty easy to switch it on - less than 0.5 secs on the left most button will do it (but requires 5 secs to turn it off).

Have you tried swapping the USB cable and charger (more than 1 amp)? If yes, then I would suspect a DOA unit too.

I did both of that, yes.. also another USB charger and also tried it on both, my desktop PC and laptop (the later has power-through or what it's called that powers USB devices even if the laptop is off). All to no avail. It's alright, it's on its way back to the seller but I did order a replacement one already.

Thanks for the suggestions though!

 

[helmutcheese]

Mine is connected to one of the rear USB 3.0 ports, I did not enable any of the extra charging power etc and it powers it fine and if I want it to see the PC it needs be this way unlike Optical or Coax.

 

[FiiO]

FiiO products being the winner of Headfonia 2021 awards--BTR5 2021 is the winner of the 2021 Best Portable Wireless Adapter award, and BTA30 Pro the Best Desktop Wireless Adapter. Both of them are sincere upgrades respectively based on our previous BTR5 and BTA30. Again, thank you so much for your support. We will keep working hard.

https://www.headfonia.com/headfonia-2021-awards-part-2/2/

 

[helmutcheese]

Well done now support the products as you asked up weeks ago what features we want added, not heard much yet.

 

[Muniek66]

Well done now support the products as you asked up weeks ago what features we want added, not heard much yet.

Exactly!

Prizes are prizes, but the most important thing is the satisfaction of the user who uses the product on a daily basis ...

 

[jbattermann]

Alright, got my replacement and this one works! Is there any way I can have the BTA30 Pro in USB > BT TX Mode AND connect to it with my phone/app to change settings or do I always have to switch to BT RX mode?

And maybe one more Q: I have successfully paired one set of headphones to Input/B and one to LL/HD/A respectively (well one pair of Sony BTs and one Fiio BTR5)... but how do I switch in between those two.. so if both are on, how can I switch the BTA30 Pros 'target' from A to B and not have the audio play on both?

Thanks!

 

[helmutcheese]

No you need to set to RX Mode to set up with Connect App, I thought of this and wondered if there was a way to have it do both like the Fitbit Smartwatches could using Classic Bluetooth (control your phone music player via its buttons and see the tracks on screen while still reporting data the opposite way for your steps) for that Connect App connection.