[billerb1]

Is this the free version?

 

[Sauntere]

  Is this the free version?

Yes...

 

[Dobrescu George]

  Yes...

 
iobit uninstaller does not see it as installed? 
 
 
To my knowledge, fidelizer should not affect music play ability in this way. 

 

[Sauntere]

   
iobit uninstaller does not see it as installed? 
 
 
To my knowledge, fidelizer should not affect music play ability in this way. 

 
No uninstaller sees it.. i am tearing my hair out..
 
I agree with you.. i would not have expected anything like this to happen.. but it did and i can't seem to get any help.

 

[ThurstonX]

 
No uninstaller sees it.. i am tearing my hair out..
 
I agree with you.. i would not have expected anything like this to happen.. but it did and i can't seem to get any help.

 
IIRC, the free version doesn't install anything, thus no uninstall option, and a reboot is supposed to reset the system.  I know that doesn't solve your problem, but unless WindowsX changed something in 7.3, that's why you're not seeing anything to uninstall.  FWIW, I've run 7.3 Free on two or three PCs (Win 7 & Win 10), and had no problems after rebooting.
 
WindowsX usually monitors this thread, so hopefully he'll reply soon.  Try PMing him, if you haven't.  Good luck!

 

[Duncan]

Correct, free version has to be applied on each boot...

To the poster with no sound, correct audio device set as default, and ticked to allow exclusive mode?

 

[WindowsX]

Sorry for late reply. I was busy all day recently. I can understand the logic that something breaks after trying this software so it must be this software's fault. However, free version of Fidelizer couldn't do such thing to damage system permanently. All changes caused by free version are the following as below
 
Consumer user level
-increase audio thread priority
-increase kernel clock resolution (NTTimerResolution)
-optimize MMCSS service on the fly without affecting system configuration permanently
 
Audiophile user level
-lower non-audio process priority
-isolate non-audio process to last core
 
Purist user level
-stop non-audio services (doesn't affect service configuration)
 
All these behaviors can't affect system permanently. Since he also reported me about runtime error, it was unlikely to happen with Fidelizer. I recommend you to post a screenshot with more detail about this runtime error and your information about audio software setup first so we can help you better. Using System Restore to go back to days before problem occurred is also another option to fix this problem.
 
By the way, if you're using HQPlayer by any chance at all, new version may use updated Visual C++ runtime that leads you to require installing new runtime before getting it working correctly.
 
Regards,
Keetakawee

 

[Sauntere]

Hi again,
 
I have tried pm to developer but still don't have an answer to my question... which is How do i get it off my computer ?
 
I don't really care at this point about speculation and defence of Fidelizer. I don't care for the technical comments. I just want it gone.
 
I also don't care about any logic arguments.. All i know is.. no sound.
 
If i get rid of i and the problem goes away i will be happy and try again (since i will know how to remove it if the same thing happens).
If i get rid of it and i still have no sound then there are other issues and i will feel confident about Fidelizer when i have those sorted.
 
I know this makes sense... Please if anyone has a clue as to how... help me get Fidelizer off my computer.

 

[WindowsX]

As I told you before,
 
could you send me screenshot of runtime error with more detail so I can help analyzing your problem better?
 
There's nothing to be removed with Fidelizer free version as other users said in forum. So I need more data to analyze your problems better.
 
Also, you can use System Restore and restore to date before problem occurs or give me your Teamviewer's session so I can try to fix your issue from remote.
 
Regards,
Keetakawee

 

[Sauntere]

As i just got through saying.. I am not interested in ANALYZING the problem.

Looks like system restore it is then.. which will be a major pita but if it does the job. Thanks

 

[WindowsX]

Well, I hope System Restore works fine for you.
 
Regards,
Keetakawee

 

[Dobrescu George]

As i just got through saying.. I am not interested in ANALYZING the problem.

Looks like system restore it is then.. which will be a major pita but if it does the job. Thanks

 
 
If you want to avoid that at any price, someone who knows computers really well can use team viewer and help you. 

 

[Duncan]

As i just got through saying.. I am not interested in ANALYZING the problem.

Looks like system restore it is then.. which will be a major pita but if it does the job. Thanks

i hope you feed back the results of your restore...

 

[Sauntere]

Yahoo,
 
Did a restore and now i have sound again..
 
All players are working properly.....
 
Now... to try to use Fidelizer again and see what happens..
 
I want it to work and be good with Roon... 
 
Thank you...

 

[WindowsX]

Glad to hear it turned out fine for you. Happy listening.
 
Regards,
Keetakawee