Andricop
1000+ Head-Fier
- Joined
- Nov 12, 2010
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Welcome to Head-Fi! And as @zikarus mentioned : sorry for your walletHello
An update and info on my case.
I contacted FedEx about the incorrect content of the shipment. They say that I as a recipient have no right but that the sender and FedEx China should handle it.
Now for the good news.
Effect Audio took care of the case immediately. A new package is on the way it has been mixed up. If everything goes well, great customer service from EA.
Mfg Jörg

Sorry to hear about this bad experience but indeed Effect Audio customer service is excellent and the Ares S 8W is worth the wait!
Let us know when you receive it and enjoy!