[RokabillySwagger]

Haven't been here in a long time. I think the bass driver in my left Triple-Fi just quit. I tested multiple different tips and even tried it in both ears and a-b tested with right and the low end is all but gone in the left ear. Not sure if I should try to get a new cable or if something in the earphone itself has died and now I am out a pricy pair of IEMs (admittedly I got them for $99 during the great Amazon sale a while back). I really don't want to go back to my Westone's because they can't hold a candle the to UEs but looks like I am screwed. Any recommendations on testing or trying to isolate the problem enough that I can try to fix this? Cable doesn't crackle and doesn't look too work so I would tend to think that isn't it.

 

[DJGeorgeT]

it is not the cable. You can prove that to yourself by switching the cables from one earphone to the other. I think one of your drivers either died or a soldering point got loose inside. It is also possible that one of your filters need to be replaced because they might be too soiled with sweat and junk.

 

[azncookiecutter]

Contact Logitech, they'll send you a shipping label to send it back to them, and they should send you a brand new pair. I had my TripleFi's casing fall apart, and they're en route to Logitech right now.

 

[RokabillySwagger]

azncookiecutter -  How long have you had you TripleFi's? I was lead to believe on the website they only have a 30 day warranty and these are almost a year old. I suppose I will need to investigate that option.

 

[azncookiecutter]

Almost around a year, I picked mine up during the $99 sale. Pretty sure it's a 1 year warranty.

 

[RokabillySwagger]

Wow. Just got off the phone with Logitech/UE. Great dude on the phone. Started the replacement process. I have like 25 days of warranty left so they picked a great day to die. This is the second time a headphone company blew me away with service (first time being Westone). Makes the high price seem totally worth it. Now if only I could find my UM-1's to hold me over until I get fresh UE TF10's.