-rowan-
1000+ Head-Fier
- Joined
- Oct 21, 2015
- Posts
- 1,019
- Likes
- 3,893
Just got my DTR1+ back from Dethonray with its battery replaced. It cost USD79 to replace the battery. Excluding shipping time to China and back, it took all of 3 working days for Dethonray to fix it and send it on its way back.
Anson was quick to reply and even provided specific instructions on how best to declare the parcel to expedite customs clearance entering China. An absolute dream from beginning to end, and the Tender is now reunited with a good-as-new DTR1+.
And here is Anson’s own advice, if anyone still wants to know how best to keep their battery healthy:
Just sharing my experience for the sole purpose of providing another data point for anyone who may be contemplating sending their gear back to Dethonray.
Don’t do it now though, when everyone in China is heading into the Chinese New Year holidays. Do it after they’re back and have had some time to catch up on the inevitable backlog.
Anson was quick to reply and even provided specific instructions on how best to declare the parcel to expedite customs clearance entering China. An absolute dream from beginning to end, and the Tender is now reunited with a good-as-new DTR1+.
And here is Anson’s own advice, if anyone still wants to know how best to keep their battery healthy:
Frendly reminder, if not use dtr1+ for a long time, please charge it every 2 months,even 10 minutes. Or the battery will be locked or damaged.
…
Using the normal mobile phone charger is ok, the standard phone charger will work in 5v/2A mode and is safe.
Just sharing my experience for the sole purpose of providing another data point for anyone who may be contemplating sending their gear back to Dethonray.
Don’t do it now though, when everyone in China is heading into the Chinese New Year holidays. Do it after they’re back and have had some time to catch up on the inevitable backlog.