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Customs IEM and how long it last??

  1. CSIR
    My jh16 pros are I think 9 years old and still fit the same (one side has always slopped around a bit with running). I got them when they first came out. I'm on my 6th cord and after the first replacement cord JH audio started to really price gouge on the cord It went from I think$20 shipped (CDN) to now $80 of of that is shipping. If they just sent them like they used to then it would be cheap.
    Last edited: Apr 13, 2018
  2. bvng3540
    I have my custom almost 3 years and it fit like the 1st day I get it, I used an average of 9.5 hours a day, still sound as good
  3. tienbasse
    This is probably the biggest caveat of going for expensive CIEMs with many balanced armatures.
    It's increasing the chance of failure of BA exponentially. Because even with only one BA defective, your CIEMs become unusable.
    For 2500-3000$, you would believe they could at least propose 2-3 years warranty for high-end models, but most don't, which is disappointing...

    The ony consolation is that you can easily subscribe a separate insurance with your bank or whoever you use for insurances. That can cover part of the initial price in case of failure.
    I have a generic insurance for electronics with my bank. I can get about 50-70% money back for 3 years for a miserable monthly fee (about 10$/month for 20k$ of stuff).
  4. barleyguy
    For me personally, my custom IEMs have had a good fit for maybe 3-4 years.

    My first pair were soft silicone eartips. I got them in 2009, and by 2012 or so they still went in my ears, but were too tight so the IEMs would tend to squeeze out.

    My second pair were Unique Melody remolds. I got them in 2011, and they fit well until roughly 2014. They were hard acrylic, and now they still go in my ears but don't seal completely. They might be adjustable with some nail polish.

    My third pair are Westone ES5's that I got in 2013. They were painful at the beginning, being too long and irritating a nerve in my inner ear. Westone shortened them for me, and they were OK for a while, but now they are painful again, more the day after than when I'm wearing them.

    Because of this, I'm actually planning to go the universal route for my next IEMs. I'm tired of doing the ear molds, adjustments, and then not having something usable 3-4 years later. Part of that is also that I'm no longer super active in Head-Fi, so I'm not on the upgrade train anymore. If you are going to upgrade every couple of years (or months), it may be less of an issue.

    Last edited: Apr 17, 2018
  5. Koolpep
    My first set of customs were from 2 years ago and still fit perfect and comfy. My second set just arrived :) I guess it also depends on your age - the later in your life you get one - the less change, I guess.
  6. barleyguy
    That seems to imply I'm younger than you, which I'm not sure is true.
  7. Koolpep
    Haha yes. That could be true. I am 45 :wink:
  8. barleyguy
    Funny. Me too.
    Koolpep likes this.
  9. Koolpep
    Well, there is at least one manufacturer who does offer great out of warranty service:

    $99 flat fee to fix anything that might need fixing. So far I have yet to hear anyone complain about their customer service, it really is exemplary in my experience. Others should take note :)
    They also adjust the fit for the same flat fee, so your issues would be taken care of with only $99 at Ultimate Ears.

    Last edited: Apr 20, 2018
    AC-12 likes this.

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