ColdsnapBry
500+ Head-Fier
When the Poly is connected to the Mojo when you need to charge can you plug in one device or do both need to be plugged in to charge?
normally, the second micro USB plug of the poly, powers the mojo when charging the poly.When the Poly is connected to the Mojo when you need to charge can you plug in one device or do both need to be plugged in to charge?
better charging indication would help
The workings of the config button are bizarre and obscure - the 10 second rule that applies to [just about all] other tech is not applied here. I'd describe it, having been through the process recently but it's too complex to remember.Having some trouble connecting to a second hand Poly I purchased recently. I am not seeing the Poly in nearby Bluetooth devices, the GoFigure app, or in the WiFi settings. The M status light is solid blue and the P status light is blinking blue. I tried pressing the config butting and holding it for 10 seconds but the light stays blinking blue. Any advice?
Flashing blue LED indicates Poly is searching for a WIFI network, which you'd expect as you haven't set it up yet.Having some trouble connecting to a second hand Poly I purchased recently. I am not seeing the Poly in nearby Bluetooth devices, the GoFigure app, or in the WiFi settings. The M status light is solid blue and the P status light is blinking blue. I tried pressing the config butting and holding it for 10 seconds but the light stays blinking blue. Any advice?
I have both 1 and 2. I tried plugging headphones in and listening but didn't hear anything. I've been trying to get the P status to flash blue and green so I can connect to it via WiFi but it only seems to flash blue.Flashing blue LED indicates Poly is searching for a WIFI network, which you'd expect as you haven't set it up yet.
To use the config pin, you need to listen for the audio prompt through Mojo.
Which Mojo do you have, original or Mojo 2?
That probably rules out firmware compatibility as a problem. Even though you haven't authenticated with your WIFI yet, Poly should try to connect. When Poly is flashing blue, can you see it in your Router log? That would at least show it is trying to work.I have both 1 and 2. I tried plugging headphones in and listening but didn't hear anything. I've been trying to get the P status to flash blue and green so I can connect to it via WiFi but it only seems to flash blue.
What do you mean by view it as a hotspot? I don't see it in the list of available WiFi connections. I haven't checked my router log but it's never been connected to my router before. It's likely trying to connect to the router of the person whom I bought it from and not finding it.That probably rules out firmware compatibility as a problem. Even though you haven't authenticated with your WIFI yet, Poly should try to connect. When Poly is flashing blue, can you see it in your Router log? That would at least show it is trying to work.
As you've ruled out bluetooth, on a phone or tablet, are you able to view Poly as a hotspot, http://192.168.1.1?
It isn't looking good. The router would still see Poly as all WIFI devices are always scanning and looking for networks. If it isn't showing in the Router log, then all you can do is contact Chord support, or try and get a refund from whoever sold you the Poly.What do you mean by view it as a hotspot? I don't see it in the list of available WiFi connections. I haven't checked my router log but it's never been connected to my router before. It's likely trying to connect to the router of the person whom I bought it from and not finding it.
email support@chordelectronics.co.uk and see what they propose.What do you mean by view it as a hotspot? I don't see it in the list of available WiFi connections. I haven't checked my router log but it's never been connected to my router before. It's likely trying to connect to the router of the person whom I bought it from and not finding it.
Is it possible that the poly is not working because I am using it with a Mojo 2 and it hasn't been updated to work with Mojo 2?email support@chordelectronics.co.uk and see what they propose.
Yes that could be the case, the Poly needs to be connected to the Mojo 1 to update the Poly firmware to V3, and V3 seems to be a requirement to connect the Poly to the Mojo 2Is it possible that the poly is not working because I am using it with a Mojo 2 and it hasn't been updated to work with Mojo 2?