Sorry to hear that, especially on a long awaited product like Trifecta. I had to send back my Supermoon last week due to a driver flex issue. Luckily CFA is 5* with customer service, but stuff like this shouldn't happen at this 'high' level in the hobby. My fathers CIEM Indigo has just come back from China after nearly 2 months for a repair due to 'loose 2pin connectors'.My perfect weekend:
I have the Trifecta now 7 days and now the right headphones do not work properly anymore (loose contact)... no matter what cable I use... I'm really annoyed by it. After waiting for delivery since the end of July, I was so happy that he is finally here and I really like him so much that it makes me really sad.
No joke: I had just started writing a comparison between the XE6 and the Trifecta for the forum when it happens. This has increased my "good" mood even further.
Does anyone else have similar problems?
The MMCX connectors on my Trifecta are as tight as can be, but the cable does rotate in the socket just like other mmcx iems I've used before. Kinda wish CFA jumped the gun on Pentaconn In Ear connecter like Elysian Acoustics have done.