I heard about Cambridge Audio's DACMagic power supply unit recall yesterday for the first time while visiting the company's website and I immediately checked my PSU. Sure enough, it was cracked and the top half lifted right off.
I completed CA's replacement form and got an e-mail this morning saying they are only replacing them in the UK and EU and are advising "US customers to contact their dealer to obtain a replacement PSU free of charge, under the terms of the warranty."
I e-mailed my dealer, Wild West Electronics, this morning and am awaiting a response.
In the meantime, I've found posts from other U.S. customers reporting the same mode of failure with their DACMagic PSUs.
I've also been looking, without success, for a replacement PSU I can pick up from RadioShack or the like. I'm not interested the upgraded PSUs mentioned here.
Can anyone point me toward an adapter that will work with this unit?
Anyone in the U.S. been successful in getting a replacement from Cambridge or their dealer?
I'd like to get my DACMagic up and running again, but I don't really trust this PSU now.
I supposed I could superglue it back together and keep a watchful eye on it until I figure out a replacement.