Sometimes it's taken Burson a little more than usual to answer, but they've always done it and in my experience they've invariably been helpful and attentive.
I emailed them about the volume fix too. I'm in no hurry at all. I know they'll fix it.
Hi everybody, I hope someone can help me: my one month Soloist 3X has developed an extremely high static noise on one channel, and a kind of coil whine comes from the unit. I got the attached opamps (or whatever they are), could it be something I can fix myself before having to return the unit? Thanks!
Hi everybody, I hope someone can help me: my one month Soloist 3X has developed an extremely high static noise on one channel, and a kind of coil whine comes from the unit. I got the attached opamps (or whatever they are), could it be something I can fix myself before having to return the unit? Thanks!
I had the same issue with my C3xR also at 1 month mark. I tried to swap opamp, it doesn't work. The noise persist in one channel regardless the volume adjustment. I returned the unit still waiting for replacement unit.
Hi everybody, I hope someone can help me: my one month Soloist 3X has developed an extremely high static noise on one channel, and a kind of coil whine comes from the unit. I got the attached opamps (or whatever they are), could it be something I can fix myself before having to return the unit? Thanks!
I had the same issue with my C3xR also at 1 month mark. I tried to swap opamp, it doesn't work. The noise persist in one channel regardless the volume adjustment. I returned the unit still waiting for replacement unit.
It looks like my noise problem disappears after a while, but there’s a high pitched faint noise coming from the unit, could someone confirm to me if they have it too? You have to be very close to the amp to hear it.
It looks like my noise problem disappears after a while, but there’s a high pitched faint noise coming from the unit, could someone confirm to me if they have it too? You have to be very close to the amp to hear it.
I had that and the problem turned out to be the LCD display. I had the part sent and I replaced it myself. Problem solved.
When I first noticed this issue I thought it was just tinnitus! Then I realized I only experienced it when the Soloist was on.
Ciao a tutti, spero che qualcuno possa aiutarmi: il mio Soloist 3X da un mese ha sviluppato un rumore statico estremamente elevato su un canale, e dall'unità proviene una specie di coil whine. Ho ricevuto gli operazionali collegati (o qualunque cosa siano), potrebbe essere qualcosa che posso riparare da solo prima di dover restituire l'unità? Grazie!
I also had the same problem on the left channel. Before reporting the problem to Burson I tried swapping the Vivid 6 chips to see if the problem persisted. In fact, I verified that by exchanging the opamps the noise had moved to the right channel. I then contacted Burso who immediately sent a replacement opamps.
Hi everybody, I hope someone can help me: my one month Soloist 3X has developed an extremely high static noise on one channel, and a kind of coil whine comes from the unit. I got the attached opamps (or whatever they are), could it be something I can fix myself before having to return the unit? Thanks!
Hi, I suggest stop using that unit immediately and ask Burson to replace it, I had the same issue, and it smoked my headphone during my evidence collection. I have it recorded and uploaded to Youtube:
Burson has a very good customer service though, they replaced my Soloist as well as my broken Focal Clear. So don't hesitate to reach out to them.
Hi, I suggest stop using that unit immediately and ask Burson to replace it, I had the same issue, and it smoked my headphone during my evidence collection. I have it recorded and uploaded to Youtube:
Burson has a very good customer service though, they replaced my Soloist as well as my broken Focal Clear. So don't hesitate to reach out to them.
Thank you for the answer, I'm also considering buying a set of V6 classic to try. Currently I'm pairing the Soloist (with V6 vivid) with Focal Clear, previously I also feel it a little dry, but recently I just found out the power amp mode from this thread, and I feel a lot of improvement, the sound is richer and smoother
I have read reports that replacing the 2 vivids with classics rolls off the treble a tad, making it less dry but at a slight cost to detail perhaps. There is always a trade off. The DAC I want doesn't have volume control, so I'm doing my best to figure out good pairing with amp by doing the research here...
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