[ishmaelk]

I sent a message to Alex last week. No answer.

Sometimes it's taken Burson a little more than usual to answer, but they've always done it and in my experience they've invariably been helpful and attentive.
I emailed them about the volume fix too. I'm in no hurry at all. I know they'll fix it.

 

[gonzalo1004es]

Hi everybody, I hope someone can help me: my one month Soloist 3X has developed an extremely high static noise on one channel, and a kind of coil whine comes from the unit. I got the attached opamps (or whatever they are), could it be something I can fix myself before having to return the unit? Thanks!

 

[Melting735]

Hi everybody, I hope someone can help me: my one month Soloist 3X has developed an extremely high static noise on one channel, and a kind of coil whine comes from the unit. I got the attached opamps (or whatever they are), could it be something I can fix myself before having to return the unit? Thanks!

I had the same issue with my C3xR also at 1 month mark. I tried to swap opamp, it doesn't work. The noise persist in one channel regardless the volume adjustment. I returned the unit still waiting for replacement unit.

 

[Capunk]

strange, i also got that opamps - dunno what is this for

Hi everybody, I hope someone can help me: my one month Soloist 3X has developed an extremely high static noise on one channel, and a kind of coil whine comes from the unit. I got the attached opamps (or whatever they are), could it be something I can fix myself before having to return the unit? Thanks!

 

[gonzalo1004es]

I had the same issue with my C3xR also at 1 month mark. I tried to swap opamp, it doesn't work. The noise persist in one channel regardless the volume adjustment. I returned the unit still waiting for replacement unit.

Thanks for replying, that’s not good news...

 

[gonzalo1004es]

It looks like my noise problem disappears after a while, but there’s a high pitched faint noise coming from the unit, could someone confirm to me if they have it too? You have to be very close to the amp to hear it.

 

[ishmaelk]

It looks like my noise problem disappears after a while, but there’s a high pitched faint noise coming from the unit, could someone confirm to me if they have it too? You have to be very close to the amp to hear it.

I had that and the problem turned out to be the LCD display. I had the part sent and I replaced it myself. Problem solved.
When I first noticed this issue I thought it was just tinnitus! Then I realized I only experienced it when the Soloist was on.

 

[Melting735]

strange, i also got that opamps - dunno what is this for

I think those are some cheap opamps. Burson might include these in for backup or diagnose purposes.

 

[qsk78]

I believe these are some spare fuses/ IC opamps.

 

[gonzalo1004es]

I’ve emailed Burson, let’s see what they say, thanks again!

 

[centuriones]

Ciao a tutti, spero che qualcuno possa aiutarmi: il mio Soloist 3X da un mese ha sviluppato un rumore statico estremamente elevato su un canale, e dall'unità proviene una specie di coil whine. Ho ricevuto gli operazionali collegati (o qualunque cosa siano), potrebbe essere qualcosa che posso riparare da solo prima di dover restituire l'unità? Grazie!

I also had the same problem on the left channel. Before reporting the problem to Burson I tried swapping the Vivid 6 chips to see if the problem persisted. In fact, I verified that by exchanging the opamps the noise had moved to the right channel. I then contacted Burso who immediately sent a replacement opamps.

 

[Aquileolus]

Hi everybody, I hope someone can help me: my one month Soloist 3X has developed an extremely high static noise on one channel, and a kind of coil whine comes from the unit. I got the attached opamps (or whatever they are), could it be something I can fix myself before having to return the unit? Thanks!

Hi, I suggest stop using that unit immediately and ask Burson to replace it, I had the same issue, and it smoked my headphone during my evidence collection. I have it recorded and uploaded to Youtube:
Burson has a very good customer service though, they replaced my Soloist as well as my broken Focal Clear. So don't hesitate to reach out to them.

 

[Golyatx]

Hi, I suggest stop using that unit immediately and ask Burson to replace it, I had the same issue, and it smoked my headphone during my evidence collection. I have it recorded and uploaded to Youtube:
Burson has a very good customer service though, they replaced my Soloist as well as my broken Focal Clear. So don't hesitate to reach out to them.

wow tho!

 

[gonzalo1004es]

Thank you guys, I’m waiting for their reply, it doesn’t make me feel confident knowing that it’s a relatively common issue...

 

[Timbuk2]

Thank you for the answer, I'm also considering buying a set of V6 classic to try. Currently I'm pairing the Soloist (with V6 vivid) with Focal Clear, previously I also feel it a little dry, but recently I just found out the power amp mode from this thread, and I feel a lot of improvement, the sound is richer and smoother

I have read reports that replacing the 2 vivids with classics rolls off the treble a tad, making it less dry but at a slight cost to detail perhaps. There is always a trade off. The DAC I want doesn't have volume control, so I'm doing my best to figure out good pairing with amp by doing the research here...