[ROBSCIX]

Just tell them you want a replacment. 

 

[Copyright]

Quote:

Just tell them you want a replacment.

I will give it a shot.  Would I be better off calling them?  I am not sure if they have a contact number or not.  I assume I need to register the card to get the warranty?

 

[ROBSCIX]

Possibly, not sure.  You should still have warranty for sure.

 

[Copyright]

Quote:

Possibly, not sure.  You should still have warranty for sure.

Ok, ticket created and I will keep you guys posted.  If they come through with good customer support they will have a customer for life.

 

[[L]es]

i sure hope that's a random problem !
 
btw, why no thx console for bravura ?

 

[ROBSCIX]

The Bravura is not a hardware card.  The DSP is all done through software...  SO the THX panel that is floating around out there will not work on this card.

 

[[L]es]

great ! now what am i gonna do for setting speakers to large, distance, etc..
 
i get a whining sound after playing music in foobar for a while (ds, any sampling rate, bit depth). it's either that or get horrible crackling with wasapi (usually happens after leaving it on pause for quite a while).

 

[[L]es]

think it was a grounding issue. moving the jumper to chassis ground seems to have improved the bass and i'll find out in a few hours if it's really a grounding issue.

 

[[L]es]

i still have the problem. after 3/4s into most cds there's a high pitched whine that disappears after stopping and resuming playback.. :/.

 

[theabsurdist]

     

 

[Copyright]

Well 2 days into my request with Auzentech I still have not received a single word from them or even an email saying a ticket has been submitted.  Really not looking good.  This is really make me want to go back to an external DAC/head amp

 

[ROBSCIX]

Quote:

Well 2 days into my request with Auzentech I still have not received a single word from them or even an email saying a ticket has been submitted.  Really not looking good.  This is really make me want to go back to an external DAC/head amp

You can have similar issue with external gear also...
 

 

[genclaymore]

some times the emails go into there spam/junk box and they dont notice it. til they see it, maybe this the case with you. I know it was for me one time. Just give them a car.

 

[ROBSCIX]

..I think he means CALL.

 

[Copyright]

Quote:

..I think he means CALL.

Just received an email today from them.  Filling out the RMA Request form and returning to them.