Audeze Trade-In, Trade-Up Program

Jun 10, 2016 at 1:30 PM Post #20 of 33
They received my HE-400i trade-in on Wednesday morning.  Haven't heard anything yet.  LCD-XC is still in processing status.  The shipping instructions had me send them my tracking info so I was hoping that meant they were cross-shipping.  Doesn't appear so.
 
 
  What is the turn around time from receipt of trade in to shipping product out?
Is there an extensive QC/inspection process that would take some time? Or is it a brief check and confirm,then ship?

 
Jun 10, 2016 at 2:33 PM Post #21 of 33
  They received my HE-400i trade-in on Wednesday morning.  Haven't heard anything yet.  LCD-XC is still in processing status.  The shipping instructions had me send them my tracking info so I was hoping that meant they were cross-shipping.  Doesn't appear so.
 
 


Thank you for the information.
If you don't mind letting me/us know how things go with this process as I also assumed it was a cross-ship program and is why I asked, hoping Audeze would clarify.
 
Again Thanks 
beerchug.gif
 
 
Jun 10, 2016 at 10:33 PM Post #22 of 33
I'll jump onboard the information sharing train.
 
Ordered LCD-XC - 06/05
Order Processing - 06/06
Trade-in Received - 06/09 (From UPS tracking)
Completed -06/17
Shipped - ???
 
I've been spoiled by Amazon Prime.  I thought I may see my new headphones by the end of the week, but I realize that was unrealistic.
 
Jun 14, 2016 at 3:45 PM Post #23 of 33
I'll jump onboard the information sharing train.

Ordered LCD-XC - 06/05
Order Processing - 06/06
Trade-in Received - 06/09 (From UPS tracking)
Shipped - ???

I've been spoiled by Amazon Prime.  I thought I may see my new headphones by the end of the week, but I realize that was unrealistic.


My status is still pending...

Ordered LCD-XC - 06/02
Order Processing - 06/06
Trade-in Received - 06/08 (From UPS tracking)
Shipped - No

I ordered before the offer went live on the website since I had already received an email directly from them, so I was likely one of the first people to accept the offer. I'm guessing that means none have shipped yet?
 
Jun 21, 2016 at 12:38 AM Post #26 of 33
  Any updates guys? 

 
They set my order to completed and called me on Friday to tell me that it would ship early next week.  I'm hopeful that means tomorrow.
 
Jun 21, 2016 at 9:55 AM Post #27 of 33
  I'll jump onboard the information sharing train.
 
Ordered LCD-XC - 06/05
Order Processing - 06/06
Trade-in Received - 06/09 (From UPS tracking)
Completed -06/17
Shipped - ???
 
I've been spoiled by Amazon Prime.  I thought I may see my new headphones by the end of the week, but I realize that was unrealistic.

 
My order was marked as completed late last week and I missed a call from Audeze regarding my order.  No shipping notification yet.  I'm really hoping they'll ship this week.
 
Jun 28, 2016 at 12:15 AM Post #29 of 33
   
I got my LCD-XC today and I'm very impressed so far.  I have a feeling I'll be thinning out my collection soon.  :)

 
I received mine last Thursday.  Unfortunately, one of the ear cups has a large crack in the finish so I have set up an RMA.  I will be mailing it back to Audeze tomorrow.  
 
Jun 30, 2016 at 12:43 AM Post #30 of 33
This is a good program. I traded in my HD600's for the LCD-XC and I'm thrilled with them so far. I've only listened to them for a short time, but very impressed. I've been pairing it with the Grace M9XX. I should be able to comment further after a couple weeks. I listen to a lot of jazzy pop and Eva Cassidy types.
 

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