Astell&Kern A&futura SE180 - The First Modular DAP from Astell&Kern

Sep 15, 2022 at 5:26 PM Post #466 of 707
It's a real shame to see that there's a quick response from an official AK representative here when someone has a purchasing question, but that it's impossible to get any kind of response to issues or product queries.

Really not getting the sensation of having bought a device that cost over a grand, in terms of after-purchase support from AK themselves.
 
Sep 15, 2022 at 5:47 PM Post #467 of 707
It's a real shame to see that there's a quick response from an official AK representative here when someone has a purchasing question, but that it's impossible to get any kind of response to issues or product queries.

Really not getting the sensation of having bought a device that cost over a grand, in terms of after-purchase support from AK themselves.
I apologize if I missed something from you. I also just checked my PMs and don't have a message from you. My notifications have been screwed up for 2 years and i dont always get a notification if someone responds to the thread or tags me. Best to follow upi with a PM if i dont respond within 24 hours. I will look back in the thread for your post.
 
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Sep 16, 2022 at 4:14 AM Post #468 of 707
I apologize if I missed something from you. I also just checked my PMs and don't have a message from you. My notifications have been screwed up for 2 years and i dont always get a notification if someone responds to the thread or tags me. Best to follow upi with a PM if i dont respond within 24 hours. I will look back in the thread for your post.
Well, I'm new(-ish at this point) to the forums, so maybe I wasn't allowed to send PMs yet.
I know I definitely tried and the forum said it sent them, to my knowledge anyway.
It's good to know that there are eyes on potential issues people have here, though.
 
Oct 2, 2022 at 8:40 AM Post #474 of 707
Oct 2, 2022 at 4:24 PM Post #475 of 707
Oct 3, 2022 at 3:00 PM Post #477 of 707
Hi,

I was reading that the Tidal version from the se180 is not able to store offline albums/songs.

So we can use Tidal only online ?

For the built-in version Tidal that is correct. You can side-load the full version of Tidal using the Open App Service which will allow all features including offline listening.
 
Oct 4, 2022 at 7:26 AM Post #479 of 707
Whenever I plug my SE180 into the same 2-port high speed GAN charger that I use for my phone, the SE180 battery loses charge. Does anyone else have this issue? I am wondering if my unit is defective. I have never had this problem with any other electronic device.
 

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