Hello. I am new to this forum so hopefully I am adding my view here in an appropriate manner , but if not, I am pretty sure that one of you will let me know.
Here goes. I really want Amazon Music HD to do the job of playing back in 24 bit UltraHD as Amazon refers to these music files
For rock music which is my favorite , Amazon Music has every artist and album that companies like HD Tracks offers for sale between 24/44, through 24/192. and also along with this, I like the interface that Amazon Music offers apart from the suggestions which once I selected the Artists that I like in my favorites, it isn't a problem.
Before I progress, please take for granted that I have the latest updates, know which switches go where in the app and have made sure that "exclusive mode is selected, atleast where that option has been available to select ( unfortunately in my Windows 10 pc desktop setup it needs to be re-selected every time that I start the app up...)
Here are my issues.
1. In my desktop setup which is Alienware Area 51 m - Chord Hugo2 and Adam A3X/ Adam Sub 7 , when all the right ticks and exclusive mode is selected, the Chord Hugo 2 which displays the incoming frequency of a track by colour, is only showing the indicated colour of the current setting in Window sound properties so, for example sound card set to 24/196 in Windows and playing back a 24/96 track from Amazon shows up in the Chords Hugo 2 " as 24/192, and no matter what frequency plays it back as, end of.
2. In my lounge setup, I have a Denon 8500H and an Oppo 205 . I bought a Amazon Firestick 4k (which recently was advertised as supporting Amazon Music 24 bit UltraHD) and updated it and the installed Amazon Music HD app to the latest and greatest firmware and software.
I then tried playing back Amazon Music 24 bit Ultra HD tracks with first the firestick plugged directly into the Denon amp and then second , into the Oppo 205, (which is connected to the Denon amp). The result was showing 16 bit playback rather than 24 bit which is displayed on our Sony KD-65AG8 , acting as merely a monitor of this.
I might mention that I have 24 bit music files and they all play back perfectly from my hard drive via USB input in both the Denon amp and the Oppo .
Using the HEOS app that is built in to my Denon amp Amazon music cast from my phone using the HEOS Andriod app plays back bit for bit perfect with all Amazon 24 bit UltraHD tracks. My problem here is that I personally find the HEOS app terrible.
All this has cost me a few hairs and a serious amount of time trying to get 24 bit playback from the Amazon 4k firestick in the lounge and getting a track frequency change showing once music reaches the Chord Hugo 2.
It isn't all bad....enter Qobuz!
I am on a free 1 month trial with them now which allows me to playback their 24 bit files.
The interface at first wasn't to much to my liking but after a day, I picked my artists and added them to my favorites. Excellent .
Next, played back all 24 bit variations that they have to offer and each one going to the CH2 in my desktop setup changed the colour indicator of frequency of each track immediately, from 24/44 all the way to 24/192, which clearly demonstrates that the output of music files from my pc are totally bypassing Windows and going straight to the Hugo 2. Perfect!!
In the lounge, after installing a small android free app called mconnect light (Bubble UPnP also works here and can be downloaded at Google Play as well) I could playback Qobuz 24 bit music perfectly and still have my playlists and favorite artists and albums at my fingertips! YES!
An extra, which surprised me is that with the Qobuz App and either of these two programs on my phone, I could stream Qobuz music bit for bit to our Denon 8500h and or Oppo 205!
I am passing this info on here since I believe that quite a few enthusiasts are being troubled by my same previous issues with Amazon Music.
I hope that Amazon take literally a page or two out of Qobuz's operation and allow their 24 bit // Ultra HD music to play asa it should and like it does with Qobuz.
HOpefully this will help one of you. Thank you for reading this, especially if you got this far. I don't like to type but this is one time I thought that if anyone else has been fed up with not being able to interface Amazon ultra hd music , here is a solution until they get their act together!
Cheers!