Nearing the end of my three month trial and am dropping Amazon Music like a hot potato:
1. No exclusive mode - hard for me to consider it “HD” if I can’t even send the unaltered steam to my DAC
2. Doesn’t work with my VPN - and yes I have a very fast connection with no resolution despite constant discussion with Amazon
3. Constant freezes, dropouts, crashes, and endless spinning blue circles - completely unreliable for me on phone and desktop; always waiting and futzing with it.
Completely disappointing. Just my experience and two cents.