Plantronics GameCom 780

General Information

The Plantronics GameCom 780 USB headset with Dolby® technologies transforms standard audio into a stunning 7.1 surround sound experience. The noise-canceling mic kills background noise so your commands are loud and clear. When you need to take a break, built-in spin joints let the earpods lay flat for easy storage. Need to adjust volume? No problem. The controls are right on the earpods so you’ll always have eyes on. The GameCom 780 is built to last with superhero-strength cords and joints; ultra-comfortable ear cushions and headband let you stay in the game for as long as it takes.

Dolby® Headphone and Pro Logic® IIx technologies transform standard audio into a stunning 7.1 surround sound experience
40mm speakers pound out deep bass and immersive stereo sound
Built-in spin-joints let the earpods lay flat for easy storage when you need to take a break
Noise-canceling mic kills background noise so your team or opponents can clearly hear your commands
Easy-to-reach on-ear volume and mute buttons let you adjust the sound and still keep a hand on the controls
Superhero-strength cords and joints mean this USB headset will be around for all your battles
Ultra-comfortable ear cushions and headband make the GameCom 780 perfect for gaming, and great for watching videos, listening to music, and making PC voice calls.

Latest reviews

Jony MC

New Head-Fier
Pros: Decent sound quality; Good comfort; Good noise cancelling mic
Cons: Poor build quality; Over-priced
I bought this headset for about 60€. I used them for about 3 years, almost daily. I used them for everything: Movies, Gaming, Music, YouTube videos, and so on...

Design and Build Quality:

One of the things I like about this headphones is that they plug via USB. If you do not want to use an headphone amp of something like that, the USB is definitely stronger then a 3.5mm jack that can bend quite easily with a firmer pull. The volume adjustment of the back of the left ear cup is quite easily reachable, you do not have to search for the volume adjustment in the cable, as it happens in other headphones. It can make some noise touching the ear cups, but you can always adjust the volume with the computer (this is digital volume only). HOWEVER (and this is a big however), the plastique is of poor quality and it will for sure break sooner or later. Mine broke in 3 point (2 of them are the same but in the opposite side), and I fixed it, but the fit will not be the same. The first time it broke it was still under the warranty of 2 years (give by the local shop), but breaking is considered user abuse and it is not covered by the warranty (I did not ask, but I did not have to).

Regarding comfort, there is not much to say. The velour pads are quite comfortable (but can get a bit dusty). The comfort will decrease after they eventually break, as the fit will not be as good.

Sound quality:
This headphone was a dedicated sound card (that's why it connects through USB cable) which makes it significantly better than its younger brother, the Gamecom 380 (which I owned for about 1 year). This sound card can push the headphones to a quite loud level. It also has the option of turning on the Dolby surround sound 7.1. Without this option on, the sound is not immersive, the sound stage is tiny and its sound signature seem (to me) to up upward sloping: recessed mids and even more recessed bass. Once you turn on the Surround sound the sound signature changes, which should not happen, but it actually makes the sound better as it boosts the bass and, of course, improves significantly the sound stage. Thus we end up with a sound stage better than in most closed back headphones and a flatter sound signature.

The microphone is quite good. It's noise cancelling is quite effective. Arguably one of the strongest points of this headset.

Do you think a 60€ headset that breaks within the warranty (and multiple times in 3 years) can be considered of good value for the money? Personally, I would say "Hell NO". The sound quality is not astonishing for the price either, and relies on digital gimmicks to sound better. Moreover, they are gaming headsets, when headphones are for gaming they are usually overpriced. This one is no exception.

This headset is:
*Good for: skype/video call in relatively noisy environments, because of its noise cancelling mic, and gaming in noisy environments because of the immersive experience provided by the surround sound and the isolation it provides by being closed back.
*Fair for: movies in noisy environments, again because of the surround sound and being closed back
*Not ideal for: anything in quiet environments: If you want sound stage in relatively quite environment just buy open back cans
*Bad for: listening to music. It does not reproduce accurately the sound, which can be partially corrected digitally, through the Dolby surround and EQ, but if you need to correct it with software is because the headphones are not good

I would not recommend this headphones. Although I have never tried headphones of the same price range I am 100% you can find something way better.


New Head-Fier
Pros: Good , clear highs, good surround sound for gaming and movie
Cons: USB cable, Breaks easily, needs burn-in + EQ to be good
I got these for $60 at amazon. What I expect from the headset was: good mic, good comfort, good sound quality for gaming and OK for music, good build quality. So far most of these expectations are met, except for build quality
NOTE: I'm not much of an audiophile, and this is my 1st review in Head-Fi, so don't take it too seriously, thanks.
Design/Build Quality: 
The Design features rotatable earcups The ear cushions are comfortable, but it gets dirty really quicklyThe headband is made of LOW QUALITY PLASTIC and can break easily. I already knew this when i read reviews on Amazon, but i keep my things really carefully so i decided to give this headset a try. After 9 months of usage, there are stress marks on the headband, but from what i see, it won't break soon. . The headset plugs in via USB, so if you want a headset the plugs into your phone, MP3 Player, then you better buy something else. The mic mute button, the surround sound button, the volume adjust buttons works well and hasn't caused me any frustration
Score: 4/10
These are really tight at first, but they loosen up once you wear them a lot. I can wear this for 8+ hours straight and still feel comfortable. It still feels a little tight and heavy though.
Sound/Audio Quality:
I burned-in the headset for 20 hours and then proceeds to use it as my daily driver (gaming, anime, music) for a few months before reviewing these.
Music test:
For music, I listened to J-Pop songs and US-UK pop songs, with some mix of EDM/Dubstep. I used MPC-HC for my music listening (pretty weird huh) and EQ'd it with the ffdshow audio plugin for MPC-HC, i turned up the bass in the 20hz-60hz region, proceeds to boost the mids on the 1-3khz region, reduced a little on the 4khz region and then boosted just a little in the 16khz region.
First off, don't listen to music at without EQ on these cans, as there is a spike in the treble range that makes electric guitar sounds really harsh (Unravel by TK) and there is too much siblance (Flowers by Bright), which makes listening fatiguing to the ears. After EQ, these sounds pretty good.
The bass when listening to One More Night by Maroon 5, is very punchy, a bit loose that doesn't overpower the mid range of the headset, with the vocals of Adam Levine being just good enough to hear, and the treble range is pretty good, very sharp without hurting the ears, not bad for a gaming headset. In Rising Hope by LiSA and Arcadia by Earthmind , the drum sounds very pleasing and awesome, although the vocals of LiSA felt a little drowned. I fired up some Kara no Kyoukai OST by Yuki Kajura (She's a great music composer who mixes classical music and modern music really well), and I was immediately impressed at how well this headset handled the violin sounds and the female vocals, combined with the extremely wide soundstage of this headset, I felt like I was in an theater . I also listened to Pizza Rolls by Shawn Wasabi (really good EDM music), the bass was punchy and good.
Score: 7/10
The 7.1 Surround sound feature works surprisingly well, Explosions were earth-shattering in Battlefield 3 and 4 (also Battlefield Hardline Beta), Counter Strike: Global Offensive, gunfire sounds are sharp and realistic, enemy pinpoint is pretty easy with the simulated 7.1 surround sound (Stereo mode with in game "headphone" audio preset is also a great choice). Dust: an Elysian Tail and Bastion played out exceptionally well, with booming explosion while the amazing soundtrack plays in the background. Postional audio also helps immersion in Skyrim, with the 7.1 mode on i can literally feel the atmosphere of Whiterun (I installed the Sounds of Skyrim mods, it's awesome), and I can also locate where a waterfall is just by hearing it. In League of Legend, the sounds of Darius's axe is very sharp, bold and very pleasing, and in DotA 2, Pudge's Hook simply sounds fantastic to use. Some games refused to work with 7.1 surround sound, so your best bet is switching to stereo mode.
Score: 10/10
Watching Dawn of The Planet of The Apes with this headset is simply amazing (it's a decent movie too) . In the opening scene, i literally dropped my jaws on how the monkey sound in the forest was so damn realistic. In Transformer, explosions were ultra boomy and punchy in a very satisfying way.
Watching anime with this is also a treat. I put off the headset while watching The Place Promised in Our Early Days (Blu-ray, 5.1 track) for one moment just to make sure that there wasn't anyone talking in my room, because the Dolby Surround really tricked me into thinking that there was someone in my room. The fight between Saber and Kuzuki in Fate/Stay Night 2014 is simply amazing, all the kicks and the sword slash is presented very well and sounds very pleasing.
Score: 9/10
First, don't even think of using this headset without installing proper drivers. Without drivers, the sound is very hollow and the Mic is basicallly useless.
The driver works well with both Windows 7 and 8 (Windows 10 needs to use the windows 7 drivers from the Release 4, anything from Release 5 won't work). There's a the gaming/movie mode or music mode but honestly there isn't any differences between these two (there's difference when you set the headphone to stereo mode in windows settings, the music mode is louder and clearer than the movie mode, but who bought a 7.1 headset just to set it to use stereo mode?)
Score: 7/10
Microphone Quality:
Instead of giving us a high quality, noise-cancelling microphone, Plantronics decided give us the High Quality, Super sensitive microphone instead. I was a little disappointed at first, but the mic is crystal clear, so that makes it up. But if you're playing this with a fan, please use push-to-talk! the mic picks up every noise, from mouse clicks to keyboard buttons. If you don't use fans, this mic is fantastic.
Score: 7/10
Personally, I think the headset is worth the price. With burn-in and EQ, the sound is just incredible (even without EQ it still sounds considerably good). And with proper handling and careful usage, you can get a very decent headset just for around ~$60
Score: 9/10
Overall: 7.5/10
I would have recommend this headset to anyone if the build quality wasn't that bad. If you're someone who takes care of your stuff carefully, I would recommend this to you. For gaming and movie, this headset is unrivaled at the ~$60 price point, but the build quality is holding this headset back. For music this headset is still good, but you might want to look into other alternatives (HD 439, HD 518)
EDIT 1: Raised from 3 stars to 4 stars. Almost a year of usage, and this thing still rocks! The stress marks are still there, but it doesn't go anywhere more noticeable than that. Sound is now like, WOW! They sound really, really good right now. I was thinking of replacing these with another headset for my daily use, but now I won't because it's sooooo good!
EDIT 2: Updated. Completely overhauled the review, added some and removed some. It's over a year of usage and these still haven't break yet. Either i'm so careful with this headset or i got a durable pair.
OK gaming headset but the bass is totally underwhelming. My Superlux HD681 was a revelation in this regard - made me want to play all of my games again since I was literally hearing new things.
I am so impressed by this headset - or rather the 788 refresh. I think it is still one of the best HP at rendering the subtleties of human voices that I have ever heard. It gets clogged when listening to complex stuff as one would expect, but damn if the tone isn't spot on!
Excepting the USB-required Dolby Laboratories codec, these points also apply to the GAMECOM 380, one of which I purchased to replaced a broken (literally, due to a stress riser in the top strap) GAMECOM 378; the 380 uses the 780's Telex-style adjusters at the earcups.  I'm looking at hardier stuff to replace the 380 after eight years of service; although not well known among PC gamers, Heil Sound has a mil-spec contender in the Pro Set Media Pro.



That's bcschmerker4® to you!
Thanks for a thorough run-down of the 780's strengths and limitations. I recently wore out a GAMECOM® 380, which uses the same components sans USB interface and packs dual 3.5mm TRS jacks, and my experience parallels this review. As of 28 July 2017 I have the Heil Sound™ ProSet Media Pro™ shortlisted as a replacement for the 380 and plan to explore the tuned earcups' effect on speech and music.