Got mine swapped for a new pair at my local Apple store. Still considering the s4is as well though - it's made me realise what a good idea it is to have a backup pair of phones.

The rubber guards connecting the wires to the plastic bodies of my Apple IEMs have come loose. Here's a pic: They were bought in April, so I might take them back to the Apple store. Was thinking of getting the Klipsch s4is anyway.

Brand new pair of W3s arrived today. Excellent service from Westone; here (in the UK) it's the retailer, rather than the manufacturer, who would be expected to deal with issues like this, but Westone were great.

Just got the RMA email from Westone... you can count me as 'very impressed'.

The trouble with calling them is that I'm in the UK, so phoning is a lot more difficult for me.

Earphone Solutions are saying that "all warranty claims are handled directly with the manufacturer", so I've emailed Westone themselves. However, they also said they "don't know if Westone would cover this under warranty since it broke when you were handling it and most likely there would be a...

I've emailed earphonesolutions and Westone. Will report back on any progress.

I ordered a pair of Westone 3s from earphonesolutions before Christmas. I first used the grey foamies for a month, changing them for a pair of large Shure olives (which Westome describes as compatible with the W3s) about a month ago. I thought I would replace the pair on the earphones this...

Those are much better photos of the Tomahawk than I ever took! Enjoy! My current minimalist rig:

Only my PC's hp out. Not in any rush though, I wasn't expecting them to arrive this soon. Glad I didn't wait for the UK release.

Mine arrived today, 5 days for international free shipping with no customs! However, I won't be able to pick up my new Ipod Touch 'til next week, so they will have to remain in their box 'til then...

I was charged £277.91 via Paypal for mine, using the free shipping but including 3 extra pairs of 'p' series comply tips. Which will work out more or less the same as PJbox's price, but when will they have them in stock, and will I get charged customs? Maybe earphonesolutions will mark down the...

Quick question: what sort of comply tips are compatible with these, the 'P' series or the 'T-100' series?

The new Zunes don't go on sale until November 13th.

Any word on whether these are going to be released outside the US yet?

Is that the new 60GB one? Very nice in any case. edit - nm, can see it's the 30. But nevertheless a really nice player.

You can get the Kenwood from audiocubes (link under Sponsors on the right of this page). Be advised there's a new 60Gb Kenwood coming out next month with even more sophisticated SQ.

Can you confirm that it uses the same dock connector as the other Ipods? So if I buy a line-out dock from ALO Audio, will it work? Thanks.

Have you cleaned the IEMs with the supplied tool?

Are the docks for these the same as for the regular iPods?

You will get a letter from Parcelforce with a reference number on it (not the same as the tracking number), asking for money. Ring the number on the letter and quote the reference, and pay by card over the phone. The parcel will arrive the next day. If the letter doesn't turn up, ring...

You should also be able to track the item at parcelforce using the same number.

OK, I think I've solved this problem: when I got the player I updated it to Kenwood's latest firmware, 2.00.01. I've just checked their site and there's a newer version of the firmware, 2.01.00. I only have a very little Japanese, but according to Google "In this [huamuueaatsupudeto] program...

I've had my Kenwood HD10GB7 for about a month now and am mostly very happy with it apart from one annoying problem: on certain tracks, at about 10 seconds in (but not exactly 10 seconds in) I hear a 'chirrup' or glitch sound. This happens with and without SupremeEX enabled. However, it occurs in...

My gear is in my sig, but we have very similar tastes in music, so I'm posting to recommend: Ulrich Schnauss (highly recommended), Rumskib, Asobi Seksu, The Radio Dept, Manual, and Maps. There's been a lot of really good newgaze out recently.