Quote:   It seems like you are associated with ACS and Etymotic in some way.  It would be nice if you tried to help people on the boards instead of just advertising.  I think these boards know what Etymotic and ACS are.  You will find few people here who have no idea who you are. ...

Here in the states, I have been waiting for my final product for 6+ weeks.  So 1 week seems like nothing to me.  Client Service in the states for ACS is horrific!   Here is my experience:  ...

  Quote: Well, I was speaking to the client service at ACS NY.  She pretty much said that the item is not in and that is all the information she had or could get.  I have heard nothing but stellar things about ACS from the UK side, which made me decide to go with them.  I think the US...

****UPDATE**** Okay, so as expected they picked up their phone after 2PM. So don't bother calling between 12-2P or you will never get an answer, just the answering machine.   So, on to the live voice. I got the same lady I got last time. I guess they only have 1 support person there for...

Leveller,   This is what I fear with these.  So waiting forever for this and having it come in and be crappy is very disappointing.  How long did you wait for yours.   I have to say, this is really giving me a sour taste in my mouth about ACS.  I may call my audiologist and talk to him...

Well, I some what expected this because it is a custom product.  Let's see if when they come in they are done correctly and have a good fit.  Usually when the final product comes in, it makes up for the wait.   So if I was you, I would just hold on for a bit, and I will give you the final...

I am in NJ, but work in the city and that is where I got my fittings done.   Well, I got no feedback today, so I contacted them again.  The lady I spoke to said she didn't call me because she had no feedback on her end.  At this point, I am giving them until October 4th to get this thing...

OK, so back for another update on this process.   I am getting impatient at this point.  I think ACS needs to work on some things at the moment.  First off I am in my 5th week of waiting.  The thing that annoys me is that ACS does nothing to inform the consumer on the delays in their...

I am just following up on this.  So far it's been 3 weeks and I haven't recieved anything yet from ACS.  I have spoken to them, and they are very nice.  I think at the moment they are overwhelmed with the amount of orders they are getting.   About 6 months ago the lead time was 2 weeks...

I have had nothing but Eytmotic for the last 4+ years and I commute to NYC daily.  For what you are looking for I would strongly recommend the Etymotic Mc5s.  I have been using my pair for 1 month now, and it sounds better every time I use them.  With the dynamic driver, you get the great Ety...

Yup, sorry I did not specify.  It is custom tips only.  Not even sure how they would reshell the Mc5s.  Getting "full bodied" tips though.  I will post pics when they come in.   Also, I feel that tips are better in the long run anyway.  In 2 years when these iems break, I will get a...

It's all handled through ACS.  It's $100 total.  However, I did find out $65 is ACS and $35 is the audiologist.  So ACS sends the Audiologist $35.   Hope that helps.

For those of you judging the sound out the box, I say give it some time.  I have had my Mc5s for about 1 month now, with 4 hour listening a day (5 days a week).  My Mc5s sound a lot better now then they did first out of the box.  So judge the bass and so on after 100 hours.

I don't know how the ACS' sound with other earphones.  The mix with the Ety and the ACS, it is supposed to give the sound Ety wants.  Not sure how it will sound with Shures and so on.   Also, the audiologist was saying that ACS uses the softest Medical grade silicone on the market, which is...

Hey All,   I just went for my ACS custom molding for my Etymotic Mc5s.  The fitting was actually very easy.  You do nothing but sit there.  That is not why I am posting here.   I am in fact posting to rave about the audiologistic that did my fittings.  If you are in the NY area, you must...

Just wanted to bump this real quick.

The woman did get back to me, and she did provide the correct answers.  I guess I would rather this whole thing go through the UK, instead of dealing with people who are clueless in the US.   The only thing is $100 UK is like $130 US.  This is not taking into account shipping to UK and...

I have a quick question about isolation.   I have a reciever at home that has its lowest volume at -80db.  So when something is rated as 35db, does this mean that I can bring my reciever up to -35db and should not be able to hear anything, or does it mean that I won't be able to hear...

From what I understand, I get the fitting at the audiologist.  The audiologist sends the molds to the US office.  They scan the molds and send them to the UK where they are created.  They then send it to me directly.   I called back, and told them I wanted some concrete answers, and she said...

Hi All,   So I have been doing some research on ACS, and I think I want to get a pair, but I am very confused by the answers I am getting from ACS in the US.   I called the ACS in the US to ask them some questions in regards to getting a custom mold for my Mc5s.  This is how the...

Hi All,   First post here, and I have to say I am very impressed with this site.  There is a lot of information here, so I thought I would sign up and ask my questions here since you guys know the best.   I have been using the Etymotic er6i for years now (2 seperate pairs that both...