Hi @JasonNYC I sent you an internal message about this issue, since the supplier in Chile had it since that date of publication and he gave it to me last week, according to them they sent it back from Korea. I think they didn't even send it. Please help.

Lllego mi regalooooo, muchas gracias fir audio por este concurso, muchas gracias desde chile

Astell Kern's after-sales service is the worst thing that can happen to you, a complete disappointment, only in USA the attention is good.

Thanks a lot! About what? I am the winner of the contest! Some time ago I looked at their IEMs but it was impossible to acquire them, now I will have one forever! I am very grateful for the opportunity, greetings from Chile

reading you can appreciate the multiple needs of users, even some fall into the absurd hahahaha. Do your best and make it spectacular. Patience @Andykong

God hear you

Same problem, I already asked Andy but he did not answer, my query is above. So I will contact customer service.

It may be, it has no upward limitations. It would be a great idea and bet!

N3pro

Yes!

Hello @JasonNYC The se180 arrived with a 50% battery, I used it normally until I reached 32%, with that I proceeded to charge it. It was 3 hours and kept scoring 32%. I did the following: - Finish the battery until it turned off (it was like 8 hours walking, therefore the battery is good, but...

How many have noticed the noise when streaming?

@Andykong, just a query, will the new n8ii be streaming? or is it still under study?

A pity that the rest of the world, we do not have the level of attention that they give in North America. they only retain their customers from the north.

LOL. That is what I think when the sp3000 arrives, maybe we will forget the terrible technical service they have. But what calms me down is that good brands are arriving, with excellent results that make you hesitate to buy again (Ibasso, Cayin). Personally I prefer not to buy, to avoid future...