Hi @JasonNYC I sent you an internal message about this issue, since the supplier in Chile had it since that date of publication and he gave it to me last week, according to them they sent it back from Korea. I think they didn't even send it. Please help.

Lllego mi regalooooo, muchas gracias fir audio por este concurso, muchas gracias desde chile

Astell Kern's after-sales service is the worst thing that can happen to you, a complete disappointment, only in USA the attention is good.

Thanks a lot! About what? I am the winner of the contest! Some time ago I looked at their IEMs but it was impossible to acquire them, now I will have one forever! I am very grateful for the opportunity, greetings from Chile

reading you can appreciate the multiple needs of users, even some fall into the absurd hahahaha. Do your best and make it spectacular. Patience @Andykong

God hear you

Same problem, I already asked Andy but he did not answer, my query is above. So I will contact customer service.

It may be, it has no upward limitations. It would be a great idea and bet!

N3pro

Yes!

Hello @JasonNYC The se180 arrived with a 50% battery, I used it normally until I reached 32%, with that I proceeded to charge it. It was 3 hours and kept scoring 32%. I did the following: - Finish the battery until it turned off (it was like 8 hours walking, therefore the battery is good, but...

How many have noticed the noise when streaming?

@Andykong, just a query, will the new n8ii be streaming? or is it still under study?

A pity that the rest of the world, we do not have the level of attention that they give in North America. they only retain their customers from the north.

LOL. That is what I think when the sp3000 arrives, maybe we will forget the terrible technical service they have. But what calms me down is that good brands are arriving, with excellent results that make you hesitate to buy again (Ibasso, Cayin). Personally I prefer not to buy, to avoid future...

AK I do not think I buy it more, a shame the technical service. But I am liking Cayin much more, because they have very good communication with their distributor in Chile and they give you a sincere and timely response. I do not want to spend more $ 3,000 for something that I will only use 3...

At the moment I was hoping they would change it for a new sp200 hahaha. But to Chile they do not send the batteries for the change, so if or if they had to send it to Korea. but my friend! It does not arrive even in 5 months, FIVE MONTHS !!! Just kidding, as Astell Korea mentions, they never...

What envy, mine left due to battery problems in January. He came back in April. It worked only two days, it broke again. Since April I have been waiting for it without answers, they tell me that September should arrive, it has been delayed 5 months for a simple battery change. I feel that this...

Hi, Ask @JasonNYC how can I make a folder from my computer (Win 10) appear in the AK Connect library? I have all my music stored in that folder and it would be ideal if my player (SP2000 and ak t1) could see it. With the mc connect application I have no problem, it appears.

When you try the N8 to cayin tubes, we talk again

It is not only yours, it is also mine!

hpe hype hype!!!!!!!!!!!!!!!!

If it were the new top of the line or tubes it would be interesting. A sp2000m would calm my hype hahahaha

@JasonNYC Consult, the AK Connect application does not work on my android cell phone to transmit to my AK T1, this does not work anymore ?. I have to use the Mc Connect application and I have no problem.

Everything says yes, but still no confirmation that Roon works on the SE180?