Manny and his team must have their hands full. I hope that they haven't encountered any problems.     It has been 18 business days since I placed the order upgrade on Jul 5th and 21 business days since UPS confirmed LH Lab's receipt of my returned GO2 at their Roseville, CA facility. In my...

Hi Manny Would you please add my open ticket (#29237) to your escalation list. The ticket was opened one week ago and seems to have slipped in-between the cracks. The device is still under warranty. Glad I saw this thread! Many thanks, Ken (early v1 & v2 supporter)

Not surprised to read this. I had installed the latest 2.01(from the Japanese site) on my RWAK and found the sound signature had changed and inferior compared to the iRiver 1.03 and 2.0 beta releases, at least with my OTH SRH840s. I suspect that the 2.01 driver has been tweaked to "fill-out" the...

Hi Vinnie, Glad to see you are monitoring this thread! Just an hour ago, I experienced the same problem here with my RWAK100 and emailed you with additional information.  I'll try to run the battery down to avoid having to ship the unit back to you, and shall monitor this thread to see if...