Anyway Ken should take noted for incoming new design in future, we already high lighted the shell edges should do something softer cornered.
Otherwise would be hurt those smaller ears.
There is quite sharper like a knife can easily cut though internal side of ears, it there was improper wears for longer hours.
Edit :
For myself were used the Alo sxc24 cable will solved the problem, cause there was slightly harder for memory wire and bend out my ears profile to hold it as well.
Otherwise I would used sand paper for soften myself, just sad like warranty void.
Otherwise there's user friendly for those smaller ear.
Just highlight my trued voice here.
Thank you
KimD,
Noted, however I would not say the shells are anything remotely like a knife. But again yes I am listening, changes take some time.
Thank you KimD
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