[ocrynox]

Bob avoiding this thread like the plague is not making things better either, to be honest. They should just come clean. It's not the delays per se that our bothering most people, it's the lack of communication. I for one would like to know if the Phantom master 6s are even assembled, let alone machined, yet.

Yeah, that's bothering me too, no photos of them anywhere.

 

[Atkamon]

Yeah, that's bothering me too, no photos of them anywhere.

Yep. It's always the Masters and the Icarus everywhere... Then a couple new pics of the Hunter.

Nothing about PM6.

At this point I would honestly be happy to pay for a train ticket to wherever they are from London and back just to pick up my bloody IEMs.

 

[OopsWrongPlanet]

I think that Trinity is also preparing for the CanJam? (April 8th and 9th in LA)


Hopefully some impressions will be posted .

Are you sure they want to see their customers face to face at this time?
.

 

[idchaw]

Are you sure they want to see their customers face to face at this time?
.

Not likely, no.

 

[Coubs]

New photo up on the instagram. What shells are they?

 

[Bobtrinity]

Hello Head-fi people,
 
Time for an up-date.
 
So let me start by saying that I first owe quite a few people an apology with my aggressive behaviour on this thread. This is not my typical outlook or attitude and tend to be the glass half full guy. So to any I may have offended or upset or just felt I was plain rude I would like to apologise unreservedly.
 
Perhaps I should I explain myself, first of all the main issues have been time lines for both the master 6 and Hunter and all the changes that had to be made, then large delays with drivers, the shells for the Hunter dragging on forever as they are a nightmare to make and then with everything been hand done on the hunter and Master 6 it has been a giant struggle to get everything done within a time frame we set, added to the work load and my disabled son being very ill has not helped my mindset. I just wanted to give you guys some idea why I went from nice guy to complete idiot. I don't expect any sympathy for any of the above as its not needed or deserved and also why I have not mentioned it before, our issues should not be yours.
 
So lets get on to whats been happening, well we bit off more than we could chew, big time! Having all these orders is great and financially fantastic however our crew is exceptionally tiny. Shipping has not been happening as fast as we wanted which has been hampered by having to build gear as we go (Hunter/Master 6). Add in some staff illness and we get set back each day.
 
We have some Hunter and Master 6 to work through and finish build (about 290 total) left to make. I think the biggest issue is the Master 6 and Hunter as this project went on so long and I know you guys want your new gear but I just hadn't realised the mountain of a task of making these the way we have. Again all i can do is apologise.
 
Everything else we had in build was pretty much done on time, Master, Vyrus V2, AD and Air.
 
Huge swathes of people have had confirmations and have stuff on the way.
 
Now here is the bit you will either be on board with or not. We need your continued support to finish these final few hunter and master 6 builds, I need to ask for more of your patience. I know many of you will want to tell me to go screwk myself and I can't say as I blame you if you did. Our aim has always been about bringing high end audio to you without the cost and as things have gotten more complex so has the challenges, we can only learn from it.
 
If any of you feel that your patience has been tested to the limit email me at enquiry@trinityaudioengineering.com and get you out of your order without penalty although I hope honestly many of you don't wish to chose that option as these have all been built especially for you.
 
I just want to make it clear it is only the Master 6 and Hunter that we had been so far behind on due to the hand built nature and components delays.
 
I have had to stay away from the forums for a short while to get things handled, deal with my son and get my mindset right for the final push.
 
I am back, lets discuss , let me try and make amends and any that feel the need to part ways lets try and do so in an amicable way.
 
Sincerely
Bob

 

[idchaw]

New photo up on the instagram. What shells are they?

They look like the pm6 shells, if I'm not mistaken. Guess they're machined now, at least. I just hope they're assembled and better yet: shipped out to some, but I wouldn't bet on it. They do look great though, really looking forward to receiving them.

 

[timorinolee]

  Hello Head-fi people,
 
Time for an up-date.
 
So let me start by saying that I first owe quite a few people an apology with my aggressive behaviour on this thread. This is not my typical outlook or attitude and tend to be the glass half full guy. So to any I may have offended or upset or just felt I was plain rude I would like to apologise unreservedly.
 
Perhaps I should I explain myself, first of all the main issues have been time lines for both the master 6 and Hunter and all the changes that had to be made, then large delays with drivers, the shells for the Hunter dragging on forever as they are a nightmare to make and then with everything been hand done on the hunter and Master 6 it has been a giant struggle to get everything done within a time frame we set, added to the work load and my disabled son being very ill has not helped my mindset. I just wanted to give you guys some idea why I went from nice guy to complete idiot. I don't expect any sympathy for any of the above as its not needed or deserved and also why I have not mentioned it before, our issues should not be yours.
 
So lets get on to whats been happening, well we bit off more than we could chew, big time! Having all these orders is great and financially fantastic however our crew is exceptionally tiny. Shipping has not been happening as fast as we wanted which has been hampered by having to build gear as we go (Hunter/Master 6). Add in some staff illness and we get set back each day.
 
We have some Hunter and Master 6 to work through and finish build (about 290 total) left to make. I think the biggest issue is the Master 6 and Hunter as this project went on so long and I know you guys want your new gear but I just hadn't realised the mountain of a task of making these the way we have. Again all i can do is apologise.
 
Everything else we had in build was pretty much done on time, Master, Vyrus V2, AD and Air.
 
Huge swathes of people have had confirmations and have stuff on the way.
 
Now here is the bit you will either be on board with or not. We need your continued support to finish these final few hunter and master 6 builds, I need to ask for more of your patience. I know many of you will want to tell me to go screwk myself and I can't say as I blame you if you did. Our aim has always been about bringing high end audio to you without the cost and as things have gotten more complex so has the challenges, we can only learn from it.
 
If any of you feel that your patience has been tested to the limit email me at enquiry@trinityaudioengineering.com and get you out of your order without penalty although I hope honestly many of you don't wish to chose that option as these have all been built especially for you.
 
I just want to make it clear it is only the Master 6 and Hunter that we had been so far behind on due to the hand built nature and components delays.
 
I have had to stay away from the forums for a short while to get things handled, deal with my son and get my mindset right for the final push.
 
I am back, lets discuss , let me try and make amends and any that feel the need to part ways lets try and do so in an amicable way.
 
Sincerely
Bob

 
Thanks Bob for writing this up, hope that your son is getting better! 
 
Just a little bit more to go! 
 
Cheers. 

 

[nekromantik]

Hello Head-fi people,
 
Time for an up-date.
 
So let me start by saying that I first owe quite a few people an apology with my aggressive behaviour on this thread. This is not my typical outlook or attitude and tend to be the glass half full guy. So to any I may have offended or upset or just felt I was plain rude I would like to apologise unreservedly.
 
Perhaps I should I explain myself, first of all the main issues have been time lines for both the master 6 and Hunter and all the changes that had to be made, then large delays with drivers, the shells for the Hunter dragging on forever as they are a nightmare to make and then with everything been hand done on the hunter and Master 6 it has been a giant struggle to get everything done within a time frame we set, added to the work load and my disabled son being very ill has not helped my mindset. I just wanted to give you guys some idea why I went from nice guy to complete idiot. I don't expect any sympathy for any of the above as its not needed or deserved and also why I have not mentioned it before, our issues should not be yours.
 
So lets get on to whats been happening, well we bit off more than we could chew, big time! Having all these orders is great and financially fantastic however our crew is exceptionally tiny. Shipping has not been happening as fast as we wanted which has been hampered by having to build gear as we go (Hunter/Master 6). Add in some staff illness and we get set back each day.
 
We have some Hunter and Master 6 to work through and finish build (about 290 total) left to make. I think the biggest issue is the Master 6 and Hunter as this project went on so long and I know you guys want your new gear but I just hadn't realised the mountain of a task of making these the way we have. Again all i can do is apologise.
 
Everything else we had in build was pretty much done on time, Master, Vyrus V2, AD and Air.
 
Huge swathes of people have had confirmations and have stuff on the way.
 
Now here is the bit you will either be on board with or not. We need your continued support to finish these final few hunter and master 6 builds, I need to ask for more of your patience. I know many of you will want to tell me to go screwk myself and I can't say as I blame you if you did. Our aim has always been about bringing high end audio to you without the cost and as things have gotten more complex so has the challenges, we can only learn from it.
 
If any of you feel that your patience has been tested to the limit email me at enquiry@trinityaudioengineering.com and get you out of your order without penalty although I hope honestly many of you don't wish to chose that option as these have all been built especially for you.
 
I just want to make it clear it is only the Master 6 and Hunter that we had been so far behind on due to the hand built nature and components delays.
 
I have had to stay away from the forums for a short while to get things handled, deal with my son and get my mindset right for the final push.
 
I am back, lets discuss , let me try and make amends and any that feel the need to part ways lets try and do so in an amicable way.
 
Sincerely
Bob

Hope you're son gets better.

Please give realistic time frame for those 290 pm6 orders to be shipped.

You should have told us pm6 still not finished instead of saying all orders starting to ship.

Sent from my Nexus 6P using Tapatalk

 

[LonghornTech]

  Hello Head-fi people,
 
Time for an up-date.
 
So let me start by saying that I first owe quite a few people an apology with my aggressive behaviour on this thread. This is not my typical outlook or attitude and tend to be the glass half full guy. So to any I may have offended or upset or just felt I was plain rude I would like to apologise unreservedly.
 
Perhaps I should I explain myself, first of all the main issues have been time lines for both the master 6 and Hunter and all the changes that had to be made, then large delays with drivers, the shells for the Hunter dragging on forever as they are a nightmare to make and then with everything been hand done on the hunter and Master 6 it has been a giant struggle to get everything done within a time frame we set, added to the work load and my disabled son being very ill has not helped my mindset. I just wanted to give you guys some idea why I went from nice guy to complete idiot. I don't expect any sympathy for any of the above as its not needed or deserved and also why I have not mentioned it before, our issues should not be yours.
 
So lets get on to whats been happening, well we bit off more than we could chew, big time! Having all these orders is great and financially fantastic however our crew is exceptionally tiny. Shipping has not been happening as fast as we wanted which has been hampered by having to build gear as we go (Hunter/Master 6). Add in some staff illness and we get set back each day.
 
We have some Hunter and Master 6 to work through and finish build (about 290 total) left to make. I think the biggest issue is the Master 6 and Hunter as this project went on so long and I know you guys want your new gear but I just hadn't realised the mountain of a task of making these the way we have. Again all i can do is apologise.
 
Everything else we had in build was pretty much done on time, Master, Vyrus V2, AD and Air.
 
Huge swathes of people have had confirmations and have stuff on the way.
 
Now here is the bit you will either be on board with or not. We need your continued support to finish these final few hunter and master 6 builds, I need to ask for more of your patience. I know many of you will want to tell me to go screwk myself and I can't say as I blame you if you did. Our aim has always been about bringing high end audio to you without the cost and as things have gotten more complex so has the challenges, we can only learn from it.
 
If any of you feel that your patience has been tested to the limit email me at enquiry@trinityaudioengineering.com and get you out of your order without penalty although I hope honestly many of you don't wish to chose that option as these have all been built especially for you.
 
I just want to make it clear it is only the Master 6 and Hunter that we had been so far behind on due to the hand built nature and components delays.
 
I have had to stay away from the forums for a short while to get things handled, deal with my son and get my mindset right for the final push.
 
I am back, lets discuss , let me try and make amends and any that feel the need to part ways lets try and do so in an amicable way.
 
Sincerely
Bob

Thank you for the update Bob. I hope people choose to support you going forward, and that your son is doing well. Of course, we all hope Trinity learns from its mistakes and streamlines it operations. It's been sad seeing the change in attitude from both sides that has happened over the last few months.
 
As many have said before me, a bit more transparency would have gone a long way. Was another week required for shipping the IEMs from UK? Making them? from the time they ship from regional distribution centers? These question will certainly be asked even after this latest update (where exactly are the Air, Master, etc in this process)?

In any case, we're all hoping for the best for Trinity, whether selfishly or because we hope it reaches the potential we all see it is capable of reaching.

 

[nealh]

Bob
I wish your son the best.

You stated Phantom Air is done. Has Alabama received the shipment?

 

[Bobtrinity]

Hope you're son gets better.

Please give realistic time frame for those 290 pm6 orders to be shipped.

You should have told us pm6 still not finished instead of saying all orders starting to ship.

Sent from my Nexus 6P using Tapatalk

Being realistic it will take me around 3-4 weeks to finish the final ones. It maybe less time than that but better to make it longer. Don't want to repeat the same mistake. PM6 and Hunter had shipped, just not all of them.

 

[Bobtrinity]

  Thank you for the update Bob. I hope people choose to support you going forward, and that your son is doing well. Of course, we all hope Trinity learns from its mistakes and streamlines it operations. It's been sad seeing the change in attitude from both sides that has happened over the last few months.
 
As many have said before me, a bit more transparency would have gone a long way. Was another week required for shipping the IEMs from UK? Making them? from the time they ship from regional distribution centers? These question will certainly be asked even after this latest update (where exactly are the Air, Master, etc in this process)?

In any case, we're all hoping for the best for Trinity, whether selfishly or because we hope it reaches the potential we all see it is capable of reaching.

Master, Vyrus, AD and  Airs etc are shipping now, all of the UK Master, Vyrus and AD should be cleared by tomorrow.

 

[Bobtrinity]

Bob
I wish your son the best.

You stated Phantom Air is done. Has Alabama received the shipment?

Thank you Neal, I know we have had our ups and downs and appreciate it.
 
We had the Air made in two batches and we now have all US allocation on the way over now. I will update on KS when USA ones have shipped out, I would expect 2 more weeks and every Air will have shipped globally.

 

[Xyntec]

First of all I accept all of your apologies, since family is the most important thing! I wish both of you all the best and strength to get through anything.

There's something I didn't understand here: there are still a few Hunters and PM6s left to build, so there are many already finished. Are the finished ones shipped or do you ship all Hunters and PM6s together when it's done?

EDIT: you answered my question just when I wrote that... Thanks