Guys - all these headphones are made from pure cocobolo. We have always allowed anyone to write in with wood preferences if they want and we always try to follow them, but these are not custom headphones. Let me repeat this, these headphones are made one at a time, with premium solid wood that we have on hand, but they should not be considered custom, meaning if you get it, and you didn't ask for something specific, we simply cannot accommodate requests to remake every headphone that doesn't suit your personal preferences. If you need something specific you need to write it before we go through the effort of making a headphone from scratch and not after you get it in hand. This is not our responsibility. I will copy and paste what is written on our cocobolo page below, and we have other info about the variance of wood written on our site.
The gentleman who felt like he couldn't see the purple in his headphone was offered a replacement, but he also stated to me he didn't know what stabilized wood was and that he didn't know he was buying stabilized wood. I'd really recommend emailing us before hand, reading the product page, and then also emailing us if there's anything your unsatisfied with before coming on here to poll the public.
Lastly, if you need something super specific until we do offer custom headphones for a higher price, I would recommend waiting for our semi regular releases where we picture each headphone one by one, stabilized and other variants.
Thank you in advance for your cooperation!
From the cocobolo page: This batch of Cocobolo is sustainably harvested to promote the continuance of beautiful species of wood like Cocobolo. Predominantly this batch of wood is brick red, with some sets that are darker and lighter, as natural variance is normal within Cocobolo. We finish these with a gloss lacquer to highlight the depth of color that Cocobolo possesses.
