[FredA]

  never had a problem,  but sometimes these items are backordered

You have to be patient. It takes usually about 4 weeks to get something from China without paying extra for the shipping.

 

[abartels]

Never had any problems with Shenzhenaudio ( Wang Shuzeng / Tony Wang )
 
See Ebay: http://www.ebay.com/usr/wsz0304
See Facebook: https://www.facebook.com/wsz0304
 
See his other audio site: http://www.leiyinaudio.com/
 
 
Bought goods from him at ebay 8 years ago, and several times after, not any problems, ever. Trustfull seller I would say.
Communication was good too, sometimes it took a day for him to answer, mostly the same day. Even got some goods
from him he had to go shopping for, goods from taobao.....
 
 
Just my 2 cents...

 

[MHzTweaker]

After 9 days my Singxer SU-1 finally ships from Shenzhen Audio
 
For $400, expedited shipping is built into the price. It shipped the 18th (Thurs) and is due for delivery the 22nd (Mon).
 
They advertised this as 10+ in stock and ships in under 48 hours. 
I call B.S. on that one.
 
I started getting uptight after 6 days and no tracking number. I fired off e-mails Mon-Thurs this week. I went to their Facebook page. I opened a Ticket on their support page to their help desk. I provided a PayPal transaction Reference Number. I kept at it until they basically "shipped another one" according to whoever responded to me. Well, what happened to the first one????? Who knows. I was told "by the end of the day" for 4 days in a row. It was like they had no idea I even ordered this product.
 
I've ordered from vendors that ship from Hong Kong before. I know the drill. These units are shipped via DHL expedited Air so they get here in a a hurry. My Gustard X20-U was sent like this. Yes it still takes a few days but there is normally tracking and movement within a few days.
 
UPDATE:  I got a customer service ticket response just now that confirms what happened. Shenzhen Audio was out of stock. A new person in charge of the eBay store did not let me know that the item was out of stock or why there was a delay. I was left to wonder.
The person in charge of http://www.shenzhenaudio.com web shop for the last 7 years responded to me. The web site seems more organized with an actual service structure in place.
 
Now only 3 more days.....

 

[slex]

After 9 days my Singxer SU-1 finally ships from Shenzhen Audio

For $400, expedited shipping is built into the price. It shipped the 18th (Thurs) and is due for delivery the 22nd (Mon).

They advertised this as 10+ in stock and ships in under 48 hours. 
I call B.S. on that one.

I started getting uptight after 6 days and no tracking number. I fired off e-mails Mon-Thurs this week. I went to their Facebook page. I opened a Ticket on their support page to their help desk. I provided a PayPal transaction Reference Number. I kept at it until they basically "shipped another one" according to whoever responded to me. Well, what happened to the first one????? Who knows. I was told "by the end of the day" for 4 days in a row. It was like they had no idea I even ordered this product.

I've ordered from vendors that ship from Hong Kong before. I know the drill. These units are shipped via DHL expedited Air so they get here in a a hurry. My Gustard X20-U was sent like this. Yes it still takes a few days but there is normally tracking and movement within a few days.

UPDATE:  I got a customer service ticket response just now that confirms what happened. Shenzhen Audio was out of stock. A new person in charge of the eBay store did not let me know that the item was out of stock or why there was a delay. I was left to wonder.
The person in charge of http://www.shenzhenaudio.com web shop for the last 7 years responded to me. The web site seems more organized with an actual service structure in place.

Now only 3 more days.....

Exactly same situation. Until i told them off, either you give me comfirmation or i will open dispute and buy the Xu216 from diyinhk which my colleage can help to buy during his trip there.

Yesterday, he was asking for my contact for DHL

 

[classfolkphile]

Fwiw I had no problems getting my SU-1 from Shenzhen Audio. It arrived about a week from my placing the order, faster than I expected. Shipping notification was quick. They also responded quickly to a support query I placed.
 
Review to follow shortly.

 

[kazsud]

Just bought a bnc cable off eBay. Should I be going out the master clock of the su-1 or the normal one?

 

[rb2013]

Great deal on DIYinHK Pro3z in the classifieds:
 
http://www.head-fi.org/t/817551/diyinhk-dixo-pro3z-usb-to-spdif-converter

 

[Luckbad]

I'm not sure I linked my S/PDIF battle, but the short summary as it relates to this thread is that I found the Singxer SU-1 to be the best bang-for-the-buck device.
 
http://www.basshead.club/spdif-battle-mutec-singxer-lynx-rednet-et-al/
 
It's what I'm using at work now. It's nearly as good as the Mutec MC-3+USB (just as good for most DACs) and half the price. I sold the Mutec to save money and have a little less $$$ on my desk at work.

 

[gldgate]

  I'm not sure I linked my S/PDIF battle, but the short summary as it relates to this thread is that I found the Singxer SU-1 to be the best bang-for-the-buck device.
 
http://www.basshead.club/spdif-battle-mutec-singxer-lynx-rednet-et-al/
 
It's what I'm using at work now. It's nearly as good as the Mutec MC-3+USB (just as good for most DACs) and half the price. I sold the Mutec to save money and have a little less $$$ on my desk at work.
 

 
Very nice write-up. I also was somewhat skeptical until I had the devices in my system. Devices like RedNet and Mutec helped open my eyes to the Pro Audio market. Lots of interesting stuff going on there. Funny how in the end both the consumer and Pro guys want the same thing (great sound) yet the two groups don't often mix. 

 

[panhead]

  I'm not sure I linked my S/PDIF battle, but the short summary as it relates to this thread is that I found the Singxer SU-1 to be the best bang-for-the-buck device.
 
http://www.basshead.club/spdif-battle-mutec-singxer-lynx-rednet-et-al/
 
It's what I'm using at work now. It's nearly as good as the Mutec MC-3+USB (just as good for most DACs) and half the price. I sold the Mutec to save money and have a little less $$$ on my desk at work.

great write up,  thanks

 

[intrepidcase]

Thanks for the great writeup! It confirmed some suspicions that I had after upgrading from a Gustard U-12 to an F-1. Soundstage, separation of instruments, detail, transparency were all amazing except that there is still a little bit of digital hash/glare leftover. While it's still an amazing product for the price, I am going to try the SU-1 next - they have them in stock at https://kitsunehifi.com/product/singxersu1silver/

 

[slex]

Perhaps the hash/glare of the F1 can be mitigated by a cleaner power source?

 

[slex]

The ifi s/pdif ipurifier is on the market now. I hope it help to mitigate expensive coax cable.

http://ifi-audio.com/portfolio-view/accessory-spdif-ipurifier/

 

[intrepidcase]

I have been 

Perhaps the hash/glare of the F1 can be mitigated by a cleaner power source?

I have been using an Intona in front of the F-1 but not a dedicated LPS or such. So yes, hoping the SU-1's built in LPS is part of the improvement/difference reported.

 

[intrepidcase]

Perhaps the hash/glare of the F1 can be mitigated by a cleaner power source?

I have been using an Intona in front of the F-1 but no dedicated LPS/power supply. Hoping that the SU-1's built in LPS will help make a difference here ...
Edit: sorry for the double post