goldfilm
100+ Head-Fier
- Joined
- Jul 10, 2008
- Posts
- 128
- Likes
- 11
The Vsonic are all good reviews, but in my case there are no models with inline microphone. Also, the GR06 is $10 more than the XPA2PRO. It's a pity nobody tried it for a while yet...
13mm Driver and strong Powersound!!
http://www.xears.com/fundgrube/xears-xhp1000-highpower-in-ear-kopfhorer-schwarz
for Special Price....
mit freundlichen Grüßen
www.xears.com
Thomas Sommer
Wittstocker Str. 25
10553 Berlin
Deutschland
Anyone tried the dual-dynamic (seems to be...) 4Core IEM?
Hi,
reading the experiences of other people with dead earphones in this thread I decided to contact Mr Thomas about the whole situation to clear things up. I've bought several Xears models in the past, including TD II, TD III and XE200PRO. TD II died on arrival, TD III died after few months and XE200PRO is still working after 1 year. My previous experiences with Thomas were fantastic, but it seems to me like he's a different person now. I don't know what's happening but I'm done with Xears products, as they are a big gamble.
This is an exchange we had:
To info@xears.com
Dec 8 at 8:42 PM
Hello Mr. Thomas,
I bought 2 pairs of headphones from you, 1 for me and the other for my girl. Even recommended your products to my friends. Aside from substandard accessories and no big name, your earphones provided best sound quality for that price range. Big risk however was them dying during use, no matter how much you take care of them. Both pairs died on me, and you re-sent them without questions, so I had no problems with that. But I hear from people on forums lately and even my friend that you make remarks about invisible 'cuts' or 'damage on cable'. I understand you're trying to reduce costs, but it shouldn't be customer's fault that you have unreliable production process. I also heard that you reduced warranty, dependable on country where you live. I'm a bit disappointed by all of that. I'm not sure I can recommend / buy your products anymore because you won't replace them or even worse they die just outside your shortened warranty.
Best regards,
X
support@xears.com
To Me
Dec 8 at 9:57 PM
I change only Earphones with Factory Fault. Not when customers used them to hard and if can see demage done by customers.
Dont change Guaranty with Warranty... that are two total different things...
mit freundlichen Grüßen
www.xears.com
Thomas Sommer
Wittstocker Str. 25
10553 Berlin
Deutschland
Telefon: 030 28038686
Email: support@xears.com
USt-ID-Nr.: DE815086836
To support@xears.com
Dec 8 at 10:03 PM
But in some cases there is no damage on the cable and you still reply that there is. Also, there have been many reports of earphones going dead out of thin air, by normal use. I am not talking about extreme damage to cable or housing, that is totally different. What is warranty on Xears earphones for Europe?
Best regards,
X
support@xears.com
To Me
Today at 3:12 PM
What is your Problem??? I still changed one Earphone, right??
mit freundlichen Grüßen
....
Don't know about you guys, but I don't want to be treated like that as a customer. In future I'll look for a reliable brand and polite customer support. I have no idea what was he even talking about in the last mail.