[Sebastien Chiu]

I want to add another firmware bug (don't know if it has been mentioned before): the battery symbol only displays one column of pixels instead of a complete bar when battery is near depleted: to be more exact when there are 3 or 4 colums of pixels remaining, only the last one is displayed.
This is happening both on discharging and on charging until that 3-4 column of pixels mark is passed.
Problem has existed from the beginning, it's not related to the last firmware update.

I attach a picture to be clear what I am talking about. @Sebastien Chiu Please send this to the development team so they are aware of it. Thank you !

@BryceS I don't consider it a fault (it would be too harsh of a word, rather bug), rather I don't like the implementation if it is indeed how they intended to display it.
Of course, opinions about certain implementations will vary, some people will like it more than others. That's why I would like more input from other members
There are other ways to display the battery is very low (despite you would see it anyway):
- flashing the entire battery sign when battery gets below a certain percentage;
- display battery low (which is already implemented), but not too good;

Now, the battery low display is only displayed when the device is about to turn off, so not really that relevant to actually display it.

I would like more input from other members about this, so please comment.
What we are talking about is the fact that when battery is very low, instead of displaying the entire bar,
the Gryphon only displays the last colum of pixels. Do you like that or not ? Do you think it should be changed ?
Have reattached the photo in which you can see what I am talking about.

@Sebastien Chiu Please bring some light in regard to this. Is this a bug or a feature ? Is this how iFi audio intented to display that battery is very low ?

I will also ask our development team about this to shed some light on this you.

Hi guys, does Gryphon have desktop mode which uses directly power from the charger?

Not at this moment but many have raised this request, iFi don't want to give us high hopes but they are aware of this demand.

Correct, we are aware of this request but don't have any updates for the time being.

Repeat the button sequence that turned the feature on.

Correct, this is the way to disable it as well.

 

[iFi audio]

Just don't change the volume sync setting back to "on" while playing music with IEM and the source set to maximum ..... ask me how I know

I think I know

And I do not think that this feature request is archiveable via firmware update.

As per @Sebastien Chiu's post, we have no new info on the subject, but we're aware that folks would like to have a desktop mode. Thanks!

 

[Tachikoma]

Have updated to the latest firmware, random shutdowns still occur if I turn off USB charging.

Last time this happened, I was playing Spotify.

Battery was practically full, so this probably isn't a charge-related issue.

 

[electronicsdesign]

@Tachikoma How often do these random shutdowns occur ?
I only use my Gryphon once with USB charging off and did not experience any random shutdowns.
Only shutdowns that occured were after some period of inactivity, but I think that is normal.

Do those random shutdowns occur only on USB or on any other mode (BT, S/PDIF, Line In) ?

 

[Tachikoma]

It really is random - maybe once a day? After the first time it happens, it usually doesn't happen again for the rest of the day.

This only happens on USB, so far. Maybe the activity sensor doesn't work so well when I initially turn off USB charging.

 

[electronicsdesign]

That explains why I never noticed it, as I almost always use the Gryphon on USB with USB power turned on.

Do you keep your screen on or off ? If off, maybe it's worth trying with it on for a day or two, so there is more information about the conditions in which the problem happens.
This way it would be easier to be fixed by iFi.

 

[Tachikoma]

The screen just shows "Off" when it happens - managed to catch it this morning.

 

[electronicsdesign]

I think I didn't made myself clear enough: I asked in regard to the setting if you keep the screen on continuously or it is set to turn off after 10 seconds.
My thinking was if keeping it off might have something to do with this bug, as there is less activity (nothing to display).

 

[iFi audio]

Have updated to the latest firmware, random shutdowns still occur if I turn off USB charging.

Thanks for your feedback! Can I please trouble you with letting our support team specifics of these shutdowns?

https://support.ifi-audio.com

Thanks!

 

[zhuhang]

The screen just shows "Off" when it happens - managed to catch it this morning.

The firmware update reset the settings, and turned off the animation. Use the button combination to turn the gryphon animation ON.

 

[applesnowleo]

Edited to delete, Replied to the wrong issue. Please delete if possible.

 

[Lay.]

Those random shutdowns still occurred for me too while using USB and USB charging was off.
I tried firmware 1.43 and the device did not randomly turn off while using USB (usb-c --> usb-c).

This week I switched my USB-C --> USB-C cable to USB-C --> USB-A cable. With this cable the device is not randomly turning off while using the latest firmware.

 

[zhuhang]

Hey, did yall face the issue of Gryphon display showing DXD instead of PCM for sample rate: 352/384/705/768 kHz ?
I contacted iFi support but they don't seem to have any idea about this.

Using Foobar on Windows, and UAPP on Android both shows DXD for anything 352 and above.

 

[Johnfg465vd]

Have updated to the latest firmware, random shutdowns still occur if I turn off USB charging.

Last time this happened, I was playing Spotify.

Battery was practically full, so this probably isn't a charge-related issue.

Those random shutdowns still occurred for me too while using USB and USB charging was off.
I tried firmware 1.43 and the device did not randomly turn off while using USB (usb-c --> usb-c).

This week I switched my USB-C --> USB-C cable to USB-C --> USB-A cable. With this cable the device is not randomly turning off while using the latest firmware.

I had random shut downs when I swapped my generic USB-A to USB-C cable with OEAudio Type-C to Type-C (With USB-A to USB-C Adapter) in desktop use. Never had issues with OEAudio cable with Android so maybe the addition of the Adapter was causing an issue?

Like @Lay. suggested, try swapping the cable and see if that solves the problem.

Hey, did yall face the issue of Gryphon display showing DXD instead of PCM for sample rate: 352/384/705/768 kHz ?

I noticed that, figured it was a bug.

 

[zhuhang]

Bought the official Gryphon case https://ifi-audio.com/products/xdsd-gryphon-case/

Why is it designed to block the volume knob? It destroyed the elegance of turning the knob
And no opening for accessing the iEMatch switch at the back.
The case is very fit/tight so its difficult to take it out partially just to switch the iEMatch.

For something that is not cheap and designed by official, its really not recommended, unless you are OK with the above design flaws.