[wijnands]

X3, 3.30 firmware, 2.23 drivers.  Windows 7 64 bit.
 
it works as a dac, it sounds absolutely stunning but it crashes after 90 seconds at most and quicker still if I play high bitrate files.
 
I was intending to swap this for an E17 but now I'm not even sure about that.
 
Any ideas?

 

[allyrocky]

Win 8.1 , 2.23 drivers .. DAC doesn't work at all

 

[wijnands]

wasn't that the driver signing issue?

 

[allyrocky]

Nope.. I installed the driver successfully... after that It just wont play song through headphones..still used speakers 

 

[wijnands]

Have you tried with VLC? In that it's really easy to select an output device.

 

[allyrocky]

thanks ..got it working..  

 

[wijnands]

Now, anyone any idea for my problem?

 

[hifi nub]

You can check to see if sleep is enabled. That's what it sounds to be. Disable the DAC, power up the DAP, go into setting and see.

 

[allyrocky]

I tried it with multiple songs , ran it for few hours ..it didn't crash..
Can you specify the bit rate your are trying to play..
also what firmware version are you using.. I'm using the 3.30

 

[wijnands]

Varrious bitrates. Only happens after the laptop has been in suspend for some reason.

 

[Joe Bloggs]

Varrious bitrates. Only happens after the laptop has been in suspend for some reason.

How does it "crash"?

 

[wijnands]

It just stops producing sound and in foobar the playing stops.
 
Never mind though, I've returned it.

 

[maniac2003]

I got the same problem!
It have worked before but now it doesn't.
 
After connecting the X3 to the USB cable (FiiO cable connected to the rear port of my pc) the DAC mode is on for a couple of seconds. Then the X3 goes into charge mode and when the timer expires it goes off / charging.
 
Tried FW 3.3 and 3.2, I experience the same issue.
This worked before for me. Weird.
 
Edit:
It's definitely a software problem. My X3 works fine on my younger brothers pc and his X3 gives the same behaviour at my pc.
 
EDIT2:
Fixed it on my laptop.
Uninstalled the 2.23 driver I found here somewhere. Installed official X3-X5 DAC drivers from FiiO.
Works again!

 

[wijnands]

It can be a bit fiddly. I briefly had the same problem with the E10 but that went away after I rebuild the drivers on the laptop.
 
Cases like this Fiio's support shows that it's a relatively small and chinese company. Customer support doesn't come easy and it is still at the level of Ford.